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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.3
2,313 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 2,313 reviews

February 17, 2026

It's going to be way longer than a few sentences. Poor service, poor communication are some starters More

by SCHLEYERGIRL
Recommend Dealer
No
Employees Worked With
Brent & Christian
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Feb 19, 2026 -

Lithia Hyundai of Anchorage responded

I’m sorry to hear that your experience involved poor service and communication. That is not the level of care we aim to provide. I would truly appreciate the opportunity to learn more about what happened and work toward a resolution. Please reach out to me through the contact information below so we can address your concerns directly. Best, Christopher Schmidt - General Manager - 907-631-7002

February 15, 2026

The waiting area was clean so was the restroom chairs were comfy and Brian was friendly and helpful More

by 0zennaang4
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
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Feb 16, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your service experience! We love knowing you found our waiting area to be clean and comfortable and our team to be friendly and helpful. We look forward to your future Lithia Hyundai of Anchorage visits!

February 15, 2026

Good Had a good experience They did it timely manner and service was very good More

by Summitfox16
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
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Feb 16, 2026 -

Lithia Hyundai of Anchorage responded

We're thrilled to hear about your great experience with service! Thank you for the kind review from all of us at Lithia Hyundai of Anchorage.

February 13, 2026

Straightforward, easy to deal with, very satisfied! They made the process simple and very painless! More

by WILLIAMHUGHES-ALASKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, William. We’re glad to hear that our team made the process straightforward, simple, and painless. Your satisfaction means a lot, and we look forward to assisting you again in the future.

February 13, 2026

I got an appointment right away. The customer service was excellent. Brandon Rose was very courteous and answered any questions I presented to him. More

by AKCANOEGIRL
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
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Feb 13, 2026 -

Lithia Hyundai of Anchorage responded

It is wonderful to hear, AKCANOEGIRL. We’re glad Brandon Rose could provide courteous, attentive service and answer all your questions. Thank you for sharing your experience, and we look forward to assisting you again in the future.

February 12, 2026

On point with service advisor and the quality work on cars. Clearly passionate about their job. More

by trucklover35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback, trucklover35. It’s wonderful to hear that our service advisor provided attentive support and that the quality of work on your vehicles met your expectations. We’re proud of our team’s passion and look forward to assisting you again soon.

February 10, 2026

Had car for two months just to have me pay $200 diagnostic fees Paid $400 to get told what I already knew? More

by K.R.ROMANS
Recommend Dealer
No
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Feb 12, 2026 -

Lithia Hyundai of Anchorage responded

We're disappointed to see your feedback. I apologize for the delay in repairing your vehicle and for any miscommunication regarding the diagnostic fees. We aim to provide timely and cost-effective repairs, so we'll address this with our team to find ways to improve. When you have a moment, please reach out to further discuss your time here. Thank you, Christopher Schmidt - General Manager - 907-631-7002

February 09, 2026

Have always had prompt attention and great interaction with the staff. Very very good. Great More

by cmichins0
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
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Feb 10, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, Cmichins0. We’re thrilled to hear that our team consistently provides prompt attention and positive interactions. We truly appreciate your kind words and look forward to assisting you again at Lithia Hyundai of Anchorage.

February 08, 2026

Lack of communication and conflicting information regarding the repairs. I was told car would be worked on Feb 3. It was not worked on until Feb 5. More

by Reynolds.Lois.m
Recommend Dealer
No
Employees Worked With
Christian Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
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Feb 11, 2026 -

Lithia Hyundai of Anchorage responded

Lois, I'm really sorry to hear about the communication issues and delays with your car repairs. We aim for better consistency and clarity in our communications, so I appreciate you bringing this to my attention. If you'd be open to discussing further or have any other concerns, please feel free to reach out directly. Thank you, Christopher Schmidt - General Manager - 907-631-7002

February 07, 2026

Professional, courteous, and mostly prompt work completed while I waiting in a clean, well stocked waiting area. More

by jpowell23
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Report | Print
Feb 10, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate you sharing your experience, Jpowell23. It’s great to hear that our team provided professional and courteous service while you waited comfortably. We look forward to welcoming you back and continuing to make your visits smooth and enjoyable.

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