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Lithia Hyundai of Anchorage

Anchorage, AK

4.3
2,403 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 2,403 reviews

October 24, 2026

You guys did not fill the windshield wiper fluid reservoir ! Is this not standard procedure when having an oil change done. 'Check all fluid levels etc' Breakup is upon us, the roads are wet from me More

by Daniel.plascencia49
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
October 24, 2026

I scheduled an appointment online months ago. The appointment was for 1:30 pm. I arrived early at about 1:15 pm. A simple oil change took till 4:50 pm. That is way too long for a scheduled appoin More

by Daniel.plascencia49
Recommend Dealer
No
October 24, 2026

Amazing and welcoming and they actually spoke to me as it was my car I was buying and not my husband. More

by SUNDIN.KRISTINE
Recommend Dealer
Yes
Employees Worked With
Brent Vandenbos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Vandenbos
October 22, 2026

It was a very pleasant experience to deal with all of the personnel. They answered all of our questions and if they didn’t have an answer, they found it. More

by RP1995AK
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon
Oct 22, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for the five stars! We’re glad our team took the time to answer your questions and made sure you got the information you needed throughout your visit. We appreciate you choosing Lithia Hyundai of Anchorage and hope to welcome you back again!

October 21, 2026

Got car back not, but got nearly home and it stopped working, called next wilork day with no response, had to drive it back and it was very difficult to drive. No loaner cars. More

by DRAGONHEX
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Oct 23, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for bringing your recent experience to our attention. We apologize for the inconvenience you've faced with your car and for the communication issues. I encourage you to reach out directly to discuss this in greater detail so we can resolve this situation, if you are still in need. Thank you, Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 20, 2026

Made an appointment for an oils change- was quoted 2. 5-3 hours upon drop off. Returned 2.75 hours later to my car not being done and another hour added on. Situation was shrugged off by the tall man assi More

by Damienmjyoung
Recommend Dealer
No
Oct 22, 2026 -

Lithia Hyundai of Anchorage responded

Damien, thank you for sharing your experience. I’m sorry for the extended wait and that the communication you received did not leave you feeling that your time was being respected. We aim to be respectful of our customers’ time while also ensuring that each service is completed correctly. When timelines change, we also want to keep our customers informed so they know what to expect. I’d appreciate the opportunity to discuss your visit with you directly. Please contact me when you have a moment. Thank you, Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 18, 2026

The problem still exists My windshield is still hitting the hood of my car Ok More

by XSTRONG1990
Recommend Dealer
No
Oct 20, 2026 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your feedback. We're sorry to hear that the issue with your windshield is still occurring after your visit. We understand how frustrating it is when a concern remains unresolved, especially after taking the time to bring your vehicle in for service. Providing quality repairs and ensuring concerns are properly addressed are important to us. We'd appreciate the opportunity to review the work performed and learn more about the ongoing issue with your windshield contacting the hood. Please contact us directly at your convenience so we can discuss your experience and work toward a resolution. Thank you for bringing this to our attention. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 17, 2026

I made an appointment online for a standard service only to walk into the dealership and see signs posted everywhere that ALL appointments are just for drop off. They will get to you when they can. This is More

by Sunshine state
Recommend Dealer
No
Oct 20, 2026 -

Lithia Hyundai of Anchorage responded

We're sorry to hear about your experience, especially regarding the service appointment process and learning upon arrival that all appointments were being treated as drop-offs rather than scheduled service times. We're disappointed to hear that the prepaid service plan you purchased has become difficult to use and that the lengthy wait times and lack of vehicle progress left you with concerns about the process and communication. We appreciate you taking the time to share your feedback and bring these concerns to our attention. Please reach out at your earliest convenience so we can address this. Thank you. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 16, 2026

Most of the time very friendly. It's frustrating to keep returning after all is 'completed '. More

by AGSPEEDY1
Recommend Dealer
Yes
Employees Worked With
Christen, Brad. I had a wrench on the dashboard. I also asked for the tires and heat to be checked. I was left a message that my car was ready. The invoice I was given didn't show the tires or the heat! I auto started the vehicle wait for it to warm up
Oct 19, 2026 -

Lithia Hyundai of Anchorage responded

Hello, Thanks for sharing your feedback with us! We're happy to hear you find our team to be friendly but are here to address any remaining concerns you may have with service. Please feel free to reach out, and thank you for choosing Lithia Hyundai of Anchorage!

October 16, 2026

It was quick and he was really friendly He did everything that need to be done on the car and making sure that I'm doing good while waiting for the vehicle More

by Angelomagpayo8
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Oct 19, 2026 -

Lithia Hyundai of Anchorage responded

We're happy to hear you had a positive experience! Thank you for recognizing the friendly service and attention you received during your visit to Lithia Hyundai of Anchorage. Safe travels until we see you again!

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