Lithia Hyundai of Anchorage
Anchorage, AK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,403 reviews
You guys did not fill the windshield wiper fluid reservoir ! Is this not standard procedure when having an oil change done. 'Check all fluid levels etc' Breakup is upon us, the roads are wet from me reservoir ! Is this not standard procedure when having an oil change done. 'Check all fluid levels etc' Breakup is upon us, the roads are wet from melting snow. The windshields get muddy during this time period on the roads. It's important to have plenty of windshield wiper fluid in one's vehicle. It becomes a safety issue!! More
I scheduled an appointment online months ago. The appointment was for 1:30 pm. I arrived early at about 1:15 pm. A simple oil change took till 4:50 pm. That is way too long for a scheduled appoin The appointment was for 1:30 pm. I arrived early at about 1:15 pm. A simple oil change took till 4:50 pm. That is way too long for a scheduled appointment. What's the use of having an appointment, if it's like standby. I suggest you relook your scheduling processes, because what you're doing now isn't working. However, you do offer shuttle service to one’s home and back. So that is at least something, but for me it's a drag leaving the dealership. Also, at the last oil change I was sent a video of the vehicle inspection, which I thought was cool. Not this time!!! More
Amazing and welcoming and they actually spoke to me as it was my car I was buying and not my husband. was my car I was buying and not my husband. More
It was a very pleasant experience to deal with all of the personnel. They answered all of our questions and if they didn’t have an answer, they found it. personnel. They answered all of our questions and if they didn’t have an answer, they found it. More
Got car back not, but got nearly home and it stopped working, called next wilork day with no response, had to drive it back and it was very difficult to drive. No loaner cars. working, called next wilork day with no response, had to drive it back and it was very difficult to drive. No loaner cars. More
Made an appointment for an oils change- was quoted 2. 5-3 hours upon drop off. Returned 2.75 hours later to my car not being done and another hour added on. Situation was shrugged off by the tall man assi 5-3 hours upon drop off. Returned 2.75 hours later to my car not being done and another hour added on. Situation was shrugged off by the tall man assisting the front counter woman. Excusing 'we had to run lunch'. I asked when a better time to schedule my oil change is, so that I don't have such a long wait, he said 'I don't know you could try dropping it off when we open tomorrow, that's the best I can do for you' No compensation for the gas spent driving there, or an apology for the hours wasted on my one day off a week. I took the following day off and took my car to a different lot and received a complete oil change and inspection in an hour and a half. More
I made an appointment online for a standard service only to walk into the dealership and see signs posted everywhere that ALL appointments are just for drop off. They will get to you when they can. This is to walk into the dealership and see signs posted everywhere that ALL appointments are just for drop off. They will get to you when they can. This is a terrible business model and bad call on leadership. I was sold a prepaid service by that has now become a pain in the xxx to use. People had been waiting over 3 hours and their cars had not moved. More
Most of the time very friendly. It's frustrating to keep returning after all is 'completed '. It's frustrating to keep returning after all is 'completed '. More
It was quick and he was really friendly He did everything that need to be done on the car and making sure that I'm doing good while waiting for the vehicle that need to be done on the car and making sure that I'm doing good while waiting for the vehicle More


















