Lithia Ford of Missoula

New key & Fob programmed Call and made an appointment, they gave me a very accurate quote over the phone. Dropped off my truck with Mark, he was very professional. They only h Call and made an appointment, they gave me a very accurate quote over the phone. Dropped off my truck with Mark, he was very professional. They only had my truck for a couple hours and when I returned to pick it up, they had washed it for me! I was very happy with my entire experience at Missoula Litha Ford. More

Andrea and AJ rock I had an exceptional truck-buying experience at Lithia. I can't say enough about how much I enjoyed working with Andrea, my salesperson. She helped I had an exceptional truck-buying experience at Lithia. I can't say enough about how much I enjoyed working with Andrea, my salesperson. She helped me to figure out what I was looking for and once we had that she bent over backwards to find the truck for me. In all interactions, she was pleasant, funny, and patient with me. We actually had fun! I would recommend her to anyone and will seek her out for my next Ford purchase. AJ needs a shout-out too, he worked very hard reach a mutually satisfactory deal and obtain the truck I was looking for. He was personable and easy-going, very genuine. More

Excellent. Very helpful, fair, and honest. David York was especially helpful. He assisted us in every way he could and found answers on questions when he didn't Very helpful, fair, and honest. David York was especially helpful. He assisted us in every way he could and found answers on questions when he didn't have them. Friendly and helpful. More

PARTS & SERVICE On visit #1, the technician surveyed the problem and got me to PARTS to get the part ordered. The part came in on time as promised and we got a servic On visit #1, the technician surveyed the problem and got me to PARTS to get the part ordered. The part came in on time as promised and we got a service date scheduled. On visit #2, I had an appointment time set, the got me out and in in very good time with great service. Thanks for having WiFi, cofee, and comfortable waiting area for customers. More

They even washed my car! I am in from out of town and they got me in the next day for regular maintenance and two Ford factory recalls. Had to wait and waiting room had coffe I am in from out of town and they got me in the next day for regular maintenance and two Ford factory recalls. Had to wait and waiting room had coffee and tea. Wait wasn't too bad. More

Engine replacement in Ford Edge Sport I felt we had a good overall experience at Lithia Ford, the manager and service tech were very helpful and accommodating. They replaced the engine in I felt we had a good overall experience at Lithia Ford, the manager and service tech were very helpful and accommodating. They replaced the engine in a timely manner and saw that we had a quality loaner car. My only complaint is the vehicles are not cleaned when returned and better care needs to be taken to ensure dirty hats don't contaminate the light colored headliner. The Ford roadside assistance program however gets an "F" in my opinion and may steer me into purchasing a none Ford brand product with my next purchase. Not user friendly at all and the miles covered is a joke. More

Good experience Dealer was professional, timely ... did what he did what he said he would when he said he would. Don’t know what else you want to know ... I oiled Dealer was professional, timely ... did what he did what he said he would when he said he would. Don’t know what else you want to know ... I oiled go back to Lithis Ford More

The service team at Lithia Ford in Missoula rocks!! My experience at Lithia Ford in Missoula has always been exceptional:) From the second you walk thru their doors to purchase a vehicle or have somethi My experience at Lithia Ford in Missoula has always been exceptional:) From the second you walk thru their doors to purchase a vehicle or have something serviced you are greeted by a friendly and knowledgeable staff. I will definitely continue to do business with Lithia Ford Missoula. Thanks to all, Jolene More

I appreciated the obvious emphasis placed on "service". Offering to wash my F-150 when I brought in for an oil change was a nice touch. It conveyed an emphasis on "service" to the customer. Offering to wash my F-150 when I brought in for an oil change was a nice touch. It conveyed an emphasis on "service" to the customer. More

Visit was super Great service and timely ,the people and the service waiting area was great .I got there early and they got me in and out timely Great service and timely ,the people and the service waiting area was great .I got there early and they got me in and out timely More