Service department and quick lane Mya /Maureen are always so friendly, professional. Very good about keeping me informed as to the progress on my truck.

I had a great experience at this dealership! The team was friendly and knowledgeable, and they really took the time to help me understand the pros and cons of different models based on my needs and preferences. They were patient while I test drove several cars, never making me feel rushed. Shane Morinville and Matt Wilson were both very efficient and professional. I truly appreciated their honesty and guidance—it made the decision much easier. Highly recommend!

Ryan and Dale were amazing! They took care of everything from start to finish. Couldn’t recommend a better dealership to work with.

I own 2 Ford trucks - 2022, 2024. I need them every day to get my work done. Servicing them at Lithia has not always been smooth. It’s easy to blame Lithia Ford Missoula for issues that are the responsibility of Ford corporate. Multiple Recalls and reduced quality places local dealers in a tough position. Like many businesses Lithia suffers from a lack of quality (diesel) service technicians. This could be for many reasons- but I don’t know the culture within Lithia. Lithia has little competition for sales and, especially, service. They do a decent job of serving customers given circumstances however the Missoula area deserves better. I have been critical of Lithia is the past but have learned that Ford and Lithia corporate hinder responsiveness and timely repair.

I don't like hidden fees. I chose Lithia because they were straight up about total cost. I purchased a vehicle in 2020 from Boise Lithia for the same reason.

The best in Missoula. Hands down. Great staff all across the board. Used or New. Trade in’s. 5/5