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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,835 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,835 Reviews of Lithia Ford Lincoln of Boise

August 09, 2022

It was a great experience. I appreciate the service level and attention to detail. I also appreciate that the technician was willing to answer all my questions...with a smile More

by nikkiebrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Aug 09, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 08, 2022

Randy was the sales person that worked with me and I recommend him 100%. Very professional, friendly and not pushy in the least. Thank you Randy and the Lithia team for your help in finding the perfect More

by PUMPKINTANGOBANDIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Haylett
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 08, 2022

Disappointed at last appointment. All the getting there and back and you didn’t have parts to fix it when it was on a recall. Other than that you guys have been good to work with. More

by schorz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Keefe
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your feedback. We're very sorry that your last visit wasn't up to par. We hope you will give us the opportunity to serve you again and demonstrate that we can do better! Best Regards, Jim Sterk General Manager

August 07, 2022

I feel like they care about me and my car. You have always been that way More

by KURT.STADLBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

August 07, 2022

Don’t know much about dealership maintenance shop and did not check things that they said they Dead also requested some work to be done at my expense they did not do that either I Blew a brake line on a 2016 More

by Redguard42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Crabtree
Aug 07, 2022 -

Redguard42 responded

Don’t understand what exactly you want already did the review

August 07, 2022

Took three weeks to get my vehicle in cost $3000 to replace the clutch still did not fix the starting problem that I asked for now I got a shutter when I accelerate or when I go in reverse the whole ca More

by cliffcarter767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

August 06, 2022

I started at the parts desk, they said yes Military discount. I was then sent to service desk and no discount was done. I asked the service desk why and he said the parts department offered it not the More

by Martin Grainger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your honest feedback, Martin. We will share your comments with the team, and please don't hesitate to reach out if you have any further questions or concerns. We're always happy to help! Best Regards, Jim Sterk General Manager

August 06, 2022

I am very pleased with the service that I received. Sam Sheppard was very helpful and also made sure that I would have transportation back and forth. Thank you. Jbm More

by Jbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sheppard
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

August 06, 2022

As a Ford Vehicle customer, we couldn’t be more confident & secure with our purchase in regards to the quality & services provided from four years ago to this date. More

by bobcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

August 06, 2022

Had our Escape in for service after getting back home from a long road trip. Got me all ready for another adventure. Full inspection and some future recommendations. Thanks again. More

by GASAMP7877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Teddy Tobar
Aug 08, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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