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Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
8,059 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,059 reviews

September 10, 2024

Warranty work is never fun to deal with, but they got me in fast and handled it same day. More

by SHANE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Shane, please let us know. Best Regards, Jim Sterk General Manager

September 10, 2024

Best car service in town, lithia ford is always recommended for any of your car needs. 100% satisfied with the service they provide More

by TrackRDYp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa
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Sep 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

September 09, 2024

Poor communication from tech and no follow up. Said he couldn’t complete task and would do it remotely. I still don’t know what he did or did not do. More

by rwhite118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tobar
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Sep 09, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Jim Sterk General Manager

September 07, 2024

Kim greeted us with open arms as soon as we walked into the dealership! She showed us exactly what we wanted in our price range and the type of car we asked for. She is amazing, astounding, awesome and one More

by joshdweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Leisten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Josh, for sharing about your experience with Kim here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 06, 2024

When service you need to give wemon that was found with there car to make them more confruntablr More

by Loran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree, Curt Carlson
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Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

September 06, 2024

Professional at every level. Nice place set up for Customers to wait. Work was done in a timely manner. More

by LaRene Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Service Department
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Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, LaRene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

September 06, 2024

Eight working days to diagnose and repair a APIM is too long. Service rep never contacted me with updates, I always had to call. More

by Ford Truck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tobar
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Sep 09, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

September 05, 2024

We had a great purchasing experience with Michael. Lithia made the auto purchasing experience virtually painless! More

by SHAUNA.ZAHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Lithia Ford Lincoln of Boise responded

Shauna, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Michael and our team here at Lithia Ford Lincoln of Boise are glad to have you as a customer. Best Regards, Jim Sterk General Manager

September 05, 2024

I dealt with John in Quick Lube. Very friendly and knowledgeable. Conducted himself very professionally. More

by DEEJIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quick Lube
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Sep 05, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

September 05, 2024

They had quick service and helpful information about my truck and what services they provided. More

by KRUGES4
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad to hear Tyler was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

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