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Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
7,722 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,722 reviews

June 05, 2024

The Quick Lube lane was busy but the comfortable couches in the lobby made it easy to wait. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember who helped me.
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Jun 05, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out, Ruth. We love our comfy couches! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

Helpful
June 05, 2024

Kim was hands down AWESOME! She helped me and worked with me purchasing my first car, a 2016 Dodge Charger. I was between 2 cars and she didn’t try to force me to purchase from More

by dennisbaker31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Lithia Ford Lincoln of Boise responded

Dennis, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Kim! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Jim Sterk General Manager

Helpful
June 05, 2024

Our family has purchased three vehicles in the past three years. Excellent sales staff! Keep it up! More

by MARISSAIAMADOR
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Leisten is the BEST! Also worked with Mike last week and he was AWESOME !
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Jun 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review, Marissa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. We are here with your fourth when you are ready! Best Regards, Jim Sterk General Manager

Helpful
June 05, 2024

Kyle is the best person Kyle hossfeld is a very knowledgeable and helpful when I needed scheduled. More

by AGENTAPRILHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Lithia Ford Lincoln of Boise responded

April, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise; we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
June 05, 2024

They were very helpful and respectful with every need and question I had to ask More

by Firedragon8680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

Helpful
June 04, 2024

Allen and the crew took the best care of me and my car. Got me in and out same day and over the top customer service! Thank you Allen and the service team! More

by JOHN D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Allen met your service expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

Helpful
June 04, 2024

Excellent service and Staff. My new go to Ford Dealership. Looking forward to them looking after my Bronco Sport FE More

by jridgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Best Regards, Jim Sterk General Manager

Helpful
June 04, 2024

Very friendly staff! Would like to see an oil change be done in a shorter time especially with an appointment. Will continue with having my vehicle serviced at Lithia More

by smythetc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

Helpful
June 04, 2024

The service department did a great job keeping me informed regarding my truck while it was in for servicing. More

by newellan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Helpful
June 04, 2024

I recently took my vehicle to Lithia Ford and Tyler was the representative who helped me. He has amazing customer service, great communication and set me up with a rental while mine was being worked on. More

by margeaux_estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Margeaux, Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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