Lithia Ford Lincoln of Boise

I went to Lithia Ford because a friend of mine, Rod Bradley is a salesman there. After researching Lithia Ford a bit I liked the company also. They got me a good interest rate, the purchase price wasn' Bradley is a salesman there. After researching Lithia Ford a bit I liked the company also. They got me a good interest rate, the purchase price wasn't way out there, and Rod got me a good price on my trade in. More

We came in looking for a specific car that we had seen on the web site. Cris was the only salesman outside when we pulled in. We told him what we were looking for and he found it right away. Wettest dr on the web site. Cris was the only salesman outside when we pulled in. We told him what we were looking for and he found it right away. Wettest drove and loved the car. Now, we had already been approved by our credit union so we thought it was a done deal. But they offered to try and beat the deal and they did! Logan saved us a whole percent on the rate and we also got the extended warranty and we are just about at the payment we wanted to stay within. Our son had recommended Lithia because he buys his trucks there and he was right. We were treated with respect and we were on and out in just over an hour and a half. We will go back there when we are ready for our next car. More

I stopped by Ford to just take a look at what they had, and in my mind I thought that I wouldn't be able to get a new vehical. After Rod stopped me and showed me something that was a wonderful deal and I and in my mind I thought that I wouldn't be able to get a new vehical. After Rod stopped me and showed me something that was a wonderful deal and I was able to accomplish something that I didn't think was possible. More

I was interested in particular features and Rod Bradley knew the trucks on the line and was able to direct me to those that had those features. He knows the features and walked me through the sync and nav knew the trucks on the line and was able to direct me to those that had those features. He knows the features and walked me through the sync and navigation systems as well as set up my phone for me. Logan Bird did the financing. He was quick and efficient (I was running short on time and he was very cognizant of that). Over a week after I purchased the vehicle, he contacted me to let me know Ford had another rebate and sent me papers to sign so that I could get the $1,000. More

I have a mobile service and prefer to use OEM parts. When the repair is Ford I can count on Russ to find the parts I need. No matter what warehouse it may be hiding in. Thank you for employing such knowledga the repair is Ford I can count on Russ to find the parts I need. No matter what warehouse it may be hiding in. Thank you for employing such knowledgable people More

Rhett Sheeder is always very helpful with any service issues I have. I can always expect a friendly smile, straight answer, and follow up after the appointment. I have given a Great rating, across the issues I have. I can always expect a friendly smile, straight answer, and follow up after the appointment. I have given a Great rating, across the board, for Lithia Ford as it is the exceptional service team that truly makes this dealership outstanding. More

This is my first visit to the Ford company,employee,s have a good deal with customer`s like a {Kevin Hossfeld} good service. Thank you. have a good deal with customer`s like a {Kevin Hossfeld} good service. Thank you. More

This dealership has sold me two new Fords in the last 18 months. I have been in many times and have had the opportunity to get to know most of the sales advisors by name. I am always greeted by name and t months. I have been in many times and have had the opportunity to get to know most of the sales advisors by name. I am always greeted by name and treated with respect and kindness. I have not had a bad experience with any of the advisors and have personally dealt with Kevin, Rhett and Lisa. I know from past experience that this dealership values integrity. A couple of months ago a technician made a mistake. The service manager actually called me by phone to tell me that he had made a mistake. What became important to me was the honesty and how it was handled. The mistake meant nothing to me-the honesty meant everything to me. I know that I can go in and place my full trust in Kevin and I know that when it comes to my car and how it performs, he knows what he is talking about. I know that I have a choice when it comes to service on my vehicle and I like the way I am treated by Kevin and the dealership. More

Kevin made sure that my 98 Expedition was is top running condition for my unexpected trip to Vegas for the Thanksgiving holiday. Thank you Kevin I can always rely on you for quality service and your expert condition for my unexpected trip to Vegas for the Thanksgiving holiday. Thank you Kevin I can always rely on you for quality service and your expert advice. I had no worrys taking my kids in winter weather conditions after having you service my ride. Another satisfied customer, Chery Peppley More

I wanted to take a moment to thank one of your service advisors Jack McElravy, for his outstanding devotion to service for the customer. Mr. McElravy took my 2007 Lincoln MKX in for warranty service last advisors Jack McElravy, for his outstanding devotion to service for the customer. Mr. McElravy took my 2007 Lincoln MKX in for warranty service last week. The warranty work included a seal between the windshield and the dash. To me it appeared to be a complicated task and I expected some resistance from an advisor on alternative treatment for the problem. Mr. McElravy took me completely by surprise. When I explained the problem to Mr. McElravy, he took the time to listen to me then explained the procedure in detail. He recognized the problem and offered a solution I was comfortable with and even offered to detail other items I had not considered. One of those details was replacing the windshield rather than re-using it. I was very impressed with the updates on the progress of my vehicle through Mr. McElravy as well. He kept me informed on the progress of the work and estimated time to completion. As I was leaving the Boise area for several days, Mr. McElravy offered to secure the vehicle until my return. What I was most impressed with about Mr. McElravy was he treated me with dignity and respect for warranty work on my vehicle. I have been to other dealerships before and treated poorly for work not paid by the customer. I was not subjected to pressure to purchase anything in addition to the warranty work as well. My trip to the Lithia Ford Lincoln dealership and meeting your service advisor, Jack McElravy, was a great experience. Keeping such employees should be one of Ford’s highest priorities. I will continue my relationship with Ford as long as Ford continues to employ personnel with the caliber of Jack McElravy. Nice job, Jack! More