Lithia Ford Lincoln of Boise

I had a squealing serpentine belt this morning. I dropped by the dealership after work to have it looked at and they determined I needed a new belt. I didn't have an appointment but they squeezed me dropped by the dealership after work to have it looked at and they determined I needed a new belt. I didn't have an appointment but they squeezed me in and got me back on the road with no worries. More

Since I started working with Kevin I have had excellent customer service. He understands your concerns and does not minimize them, and he achieves the best outcome possible for the customer. His is alway customer service. He understands your concerns and does not minimize them, and he achieves the best outcome possible for the customer. His is always friendly and cheerful which helps a lot when you've had a bad day. Thank you for your excellent service. More

I have had very good service at this dealership. Kevin Hossfeld is always friendly and helpful when I bring may truck in with a problem or for service. Hossfeld is always friendly and helpful when I bring may truck in with a problem or for service. More

An important function of a dealership is the service provided after the sale. Rhett Sheeder exceeds expectations in caring for my car. He treats and protects my Shelby GT500 as though he was the owner provided after the sale. Rhett Sheeder exceeds expectations in caring for my car. He treats and protects my Shelby GT500 as though he was the owner. Rhett arranged for some special modifications for my Shelby and followed through to see that these mods were properly done. Gary Peterson Boise, Idaho More

Any one can sell you a car, but the service after wards is what I apprciate. Rhett Sheeder was very friendly and caring. He called me to let me know my options and the cost. Afterwards while driving, I f is what I apprciate. Rhett Sheeder was very friendly and caring. He called me to let me know my options and the cost. Afterwards while driving, I felt the repairs were done correctly and honestly. In my experience (40+ years)of getting my cars serviced, he was exceptional. More

I have brought all of my Ford pickups (2) to Lithia for service and have always been happy with the outcome. Kevin Hossfeld has treated me very well on all my visits. I would highly recommend Lithia to a service and have always been happy with the outcome. Kevin Hossfeld has treated me very well on all my visits. I would highly recommend Lithia to all my friends! More

Kevin called me quickly to tell me what repairs were needed for my vehicle. He explained the items to be repaired and what it would cost. Kevin is very professional. Kevin was very friendly. I have rec needed for my vehicle. He explained the items to be repaired and what it would cost. Kevin is very professional. Kevin was very friendly. I have recommended Kevin to my friends. More

Having had several awful experiences with car repairs, I didn't know what to do when my check engine light came on. A friend recommended Lithia and told me to ask for Rhett. He was so helpful in walking me didn't know what to do when my check engine light came on. A friend recommended Lithia and told me to ask for Rhett. He was so helpful in walking me through the process. For once I felt completely comfortable with an estimate and they did not go above it! More

I have been a customer of lithia ford since 2005, I purchased a new F150 which I have fallen in love with. Not only was the entire buying experience great but so has my aftercare for the vehicle. I ha purchased a new F150 which I have fallen in love with. Not only was the entire buying experience great but so has my aftercare for the vehicle. I have never had a customer service experience like I have encountered over the past 5 years with any dealership let alone a service rep. Rhett has been incredible from scheduling routine maintenance to diagnosing and helping solve any issue that has come up. He has always gone ABOVE and BEYOND my expectations. My wife who has a land rover who has gone to lyle pearson for all of her service related issues has never experienced what I have. I am actually thrilled to get my oil changed and to stop in and see Rhett. He has made my entire experience with the dealership nothing but positive. It's to bad other places don't see the value in each individual customer as they do at Lithia. More

We recently bought a Ford Edge from Lithia Ford in Boise. This is the first ford we have had in a number of years and i was a little concerned of the quality and performance. So far it has been a great vehic This is the first ford we have had in a number of years and i was a little concerned of the quality and performance. So far it has been a great vehicle and we have had great follow up from Lithia and service adviser Rhett Sheeder. Im always a little reluctant to go to dealers as it has been my experrience that they try to sell you everything possible but this has not been the case with Lithia and Rhett. I would recomend this dealership to any of my friends and family and have them ask for Rhett if they were to visit the service department. More