Lithia Ford Lincoln of Boise
Boise, ID
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Everyone at Lithia was very friendly and Victor Fenesan is hands down the best sales representative I've ever been helped by he's an excellent guy to go to if looking to buy a new car! He's supper helpful is hands down the best sales representative I've ever been helped by he's an excellent guy to go to if looking to buy a new car! He's supper helpful and puts his best effort forward for you! More
Complete lack of integrity and responsibility. I Complete lack of integrity and responsibility. I obtained 2 independent tire assessments of defective Ford OEM tires with 20,000 miles. Initially Complete lack of integrity and responsibility. I obtained 2 independent tire assessments of defective Ford OEM tires with 20,000 miles. Initially the Lithia service person indicated the tires were not covered by a warranty. I produced the "Tire Warranty" book included with the vehicle purchase to further the conversation. Lithia indicated two possible causes. I then took the vehicle and tires to Les Schwab. They did an independent assessment of the possible causes and produced a written conclusion supported by historical tire maintenance records plus an alighnment on said vehicle. Les Schwab concluded that the "general poor wear of the tires can not be explained by any deficiency in the operation of the vehicle." Predictably, Lithia dismissed Les Schwab's analysis and denied any resposibility. This wasn't surprising in that beginning with the initial service appointment, Lithia continually distanced themselves from any accountability. There are other Ford dealer options in the Treasure Valley. I would suggest a NON-Lithia dealer where integrity is a business principa. A dealer who is your advocate with the OEM not an obstacle. More
I purchased a used Mustang in Sept. 2011 from Lithia Ford and have had some performance issues. Each time I've brought the car in Lithia's personnel have treated me exceptionally well. This time it was Kevin and have had some performance issues. Each time I've brought the car in Lithia's personnel have treated me exceptionally well. This time it was Kevin Hossfeld that I dealt with and he was excellent! Good communication and a friendly, courteous service dept. Thanks, Lithia Ford! More
outstanding a pleasure to work with especially in this economy. Rhett went out of his way to make sure that all of my needs and expectations were met. All questions were answered completely and quickly. H economy. Rhett went out of his way to make sure that all of my needs and expectations were met. All questions were answered completely and quickly. He set up a appointment with the computer tech to make sure some of the questions he could not answer were deferred to the expert. More
Rhett is by far the best representative I have worked with when I have brought in my car. He is always friendly and is extremely knowledgeable. I have never questioned any recommendations he has made bec with when I have brought in my car. He is always friendly and is extremely knowledgeable. I have never questioned any recommendations he has made because I feel he has great work integrity and ethics. thanks Rhett More
Kevin Hossfeld has been exceptional to work with - EVERY time we take our Ford pick-up in. We would trust Kevin to do any work for us. He is so kind - he even offered his own vehicle for us to use before! time we take our Ford pick-up in. We would trust Kevin to do any work for us. He is so kind - he even offered his own vehicle for us to use before! More
I purchased a used GMC Yukon from Lithia Ford of Boise, and shortly after the vehicle had some mechanical issues that Kevin and the service department took care of for me free of charge and they even provi and shortly after the vehicle had some mechanical issues that Kevin and the service department took care of for me free of charge and they even provided me with a rental. I received excellent service and will recommend Lithia Ford of Boise to others. More
Kevin Hossfeld professionally represents Lithia Ford and Ford Motor Company. As a Fleet Manager of a large municiple fleet his willingness to support our needs is of upmost importance. Kevin understands and Ford Motor Company. As a Fleet Manager of a large municiple fleet his willingness to support our needs is of upmost importance. Kevin understands and supports our mission in providing service to the community, something that is highly important when dealing with public safety vehicles. His quality communication and follow up with our staff is a great service that is appreciated in todays complex work place. More
Customer service is always great. We are greated in a most friendly manner, work performed is always explained as are charges. The body shop usually picks up and delivers work for us. You can't get bet most friendly manner, work performed is always explained as are charges. The body shop usually picks up and delivers work for us. You can't get better than that. Thanks for all you do. More
I had a squealing serpentine belt this morning. I dropped by the dealership after work to have it looked at and they determined I needed a new belt. I didn't have an appointment but they squeezed me dropped by the dealership after work to have it looked at and they determined I needed a new belt. I didn't have an appointment but they squeezed me in and got me back on the road with no worries. More