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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,355 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,355 reviews

July 23, 2014

Bought used @ Lithia, endless repairs & waiting for service Bought a used car from Lithia Boise... needed repairs, and repairs, and repairs.... back again for the same repairs. Wait to get an appointment, wait More

by DogD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Hossfeld
Aug 06, 2014 -

Lithia Ford Lincoln of Boise responded

Hello DogD, Your input is very important to us. We are concerned about these issues and would like to speak to you directly. We need more information in order to address your concerns and work toward a resolution. You can call my direct line at (208) 424-5511. I look forward to speaking with you, Jim Sterk, General Manager.

Aug 11, 2014 -

Lithia Ford Lincoln of Boise responded

DogD, We apologize for the inconvenience during your service visits. We do realize that our business has seen tremendous grown recently and we are currently exploring options on improving our communications, service times and customer service. Thank you for the input, it is essential to these efforts. We appreciate your patience and we hope that your concerns are addressed in the near future and we can earn back your trust. Best, Jim Sterk, General Manager.

July 22, 2014

Love this place!! My husband and I went to Lithia Ford to test drive a few trucks because my husband couldn't decide on the truck he wanted. Gene was awesome! He was ve More

by volley11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Barbin
July 21, 2014

Great experience My wife and I purchased a car from Gene and it was a wonderful experience. Stress free process and great customer service. Thank you for everything. More

by Galinay66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Barbin
July 15, 2014

Best Customer Service!!! Purchased a car from Gene at Lithia Ford in Boise and could not be more happy with the service and my new Ford Fusion Energi. More

by kroshka_ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Barbin
June 29, 2014

Love this dealership My family has purchased 6 vehicles from Cindy Mellinger at Lithia Ford. We have always been treated like family by ALL of the folks at Lithia. I will More

by Dsayre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Mellinger
June 19, 2014

Purchase of New Truck The other day my wife and I went to Nampa and looked at 2014 F350 Trucks. After spending all day at that dealership we became worn out because the st More

by mhollinshead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Luy
June 17, 2014

Don't take your car here I bought my 2009 ford escape in for a recall and to have the lift gate looked out repaired. I entered into the service center at 7:06 am to deliver my More

by navygirl1103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Service Department
Jul 01, 2014 -

Lithia Ford Lincoln of Boise responded

Hi Navygirl1103, We are sorry that your experience did not meet your expectations. We strive to provide outstanding customer service. We apologize if our efforts to work with you on this issue were not satisfactory, but we would welcome the opportunity to speak with you again in an effort to resolve this matter. Best, Jim Sterk, General Manager.

Jul 07, 2014 -

Lithia Ford Lincoln of Boise responded

Hi Navygirl1103, We are sorry that your experience did not meet your expectations. We strive to provide outstanding customer service. We apologize if our efforts to work with you on this issue were not satisfactory, but we would welcome the opportunity to speak with you again in an effort to resolve this matter. Best, Jim Sterk, General Manager.

June 15, 2014

Lithia Ford of Boise has the WORST SERVICE and REPAIR EVER DO NOT TAKE YOUR CAR/TRUCK TO LITHIA FORD COLLISION REPAIR!!! These guys are not qualified to repair cars or trucks, and will rip you OFF, give you t More

by Gabeb01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane sissler
Jun 30, 2014 -

Lithia Ford Lincoln of Boise responded

Hi Gabe, We are very sorry we were not able to help you with all of your requests. Thank you for the feedback and taking the time to speak with us directly about your issues. Any poor workmanship or mistakes on our part we would absolutely take care of for you, as we spoke about when you were here. If there is anything else we can help you with you are invited to come back and see us. Sincerely, Jim Sterk, General Manager

February 26, 2014

My husband and I purchased a new Ford Escape from Lithia last January and while that was a great experience I am writing this review for the level of service we received since our purchase. After driving i More

by CL09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
September 01, 2013

I had stopped into LITHIA FORD last week to look for a new truck.i had talked with Dave Balbas, very nice guy. I had found one that I liked. I went back yesterday { 8/31/13 } to talk to them again. The sa More

by mjjustice8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Balbas , Neris and I believe a short balded headed guy who could of been a manager.
Sep 16, 2013 -

Lithia Ford Lincoln of Boise responded

Hello mjjustice8, We are sorry that we could not come to a satisfactory agreement on your deal. Upon researching, we found that we were a ways off on the trade-in amounts. We apologize for any confusion or miscommunications, we wanted to save you time and hassles. If you have any other questions, I would be happy to discuss them with you. Sincerely, Jim Sterk, General Manager.

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