Lithia Ford Lincoln of Boise

Service Recall Great customer service. Vehicle was completed in a timely manner and was returned to me sooner than expected. Rhett was very professional throughout.. Great customer service. Vehicle was completed in a timely manner and was returned to me sooner than expected. Rhett was very professional throughout.. I would highly recommend to anyone More

Wow best dealership experience ever This service department is amazing! Great help from start to finish. You made my holiday thank you. My adventure began this summer when my super duty This service department is amazing! Great help from start to finish. You made my holiday thank you. My adventure began this summer when my super duty needed some service while traveling. Always preferring Ford service that is what I did. Service completed the trip continued . returning home to see the same problem I made an appointment with Lithia Ford service department where all was made good as new. More

Service I came in to the Lithia Service Dept. on Nov. 22, 2019. I was promptly summoned by Tyler. I told him I wanted an oil change and tire rotation. It w I came in to the Lithia Service Dept. on Nov. 22, 2019. I was promptly summoned by Tyler. I told him I wanted an oil change and tire rotation. It would be about 45 minutes. I went to the customer lounge for about a half hour and then was texted by Tyler to come over that they were about done. When I arrived, a service tech showed me that I may want to change out the Car Air filter and Cabin Air filter. He showed me both filters and yes, they were dirty and needed replaced. He made the change quickly and I was ready to pay. I was impressed with the tech to show me what he wanted to do with my permission and also how accommodating Tyler was. You see, the week before I had called Corwin in Nampa for a maintenance appointment. They said it would be a month before they could get me in. Are you kidding! Hence, I came to Lithia and was extremely happy. Will come again and hope I get Tyler again. More

Don’t buy here They don’t do as they say and will cheat you when they can out your money. BUYER BEWARE. NO I MEAN REALLY BEWARE. BUY AT YOUR OWN RISK They don’t do as they say and will cheat you when they can out your money. BUYER BEWARE. NO I MEAN REALLY BEWARE. BUY AT YOUR OWN RISK More

Easiest car purchase ever. Absolutely the best experience I have ever had buying a vehicle. Kim is the most personable and likeable person I've ever met. I have ever had buying a vehicle. Kim is the most personable and likeable person I've ever met. More

Awesome experience! Kim (Salesperson) and Ryan (Sales Manager) were amazing! The experience couldn't have been better! Rhett (service) is amazing, as well! I have worked Kim (Salesperson) and Ryan (Sales Manager) were amazing! The experience couldn't have been better! Rhett (service) is amazing, as well! I have worked with many service writers over the years, but none that is as top notch as Rhett! Thank you Rhett, Ryan, and Kim! More

Adam Hullin is the worst salesperson I have ever dealt with. Lithia Ford in Boise has the worst salesperson named Adam Hullin. I called asking if the internet price stated was firm? He went off on a tangent. As Lithia Ford in Boise has the worst salesperson named Adam Hullin. I called asking if the internet price stated was firm? He went off on a tangent. Asked if I was looking to get 10k off or what? That they have the lowest prices and no one can come close to their price. He was so rude and sarcastic that I asked for his last name and wanted to speak to his supervisor or manager. He said they would tell me the same thing and refused to give his last name and hung up. I contacted his manager Dave. He stated that all calls are recorded and he would review. Apologized and reassured me that he would help me personally by giving me his direct #. BTW my husband and I have been loyal Ford customers for 30+ yrs. No one should be treated this way! The salespersons name isn't even on the list of employees. Maybe new or maybe the owners son....either way needs some lessons in PR skills. More

Astounding knowledge and customer service Kim Luy will always be our go-to person for buying a car. We trust her knowledge about any of the vehicles on the lot and feel confident that she is w Kim Luy will always be our go-to person for buying a car. We trust her knowledge about any of the vehicles on the lot and feel confident that she is working for our best interest. More

Great experience with Kim Luy! We came in just to look around and we ended up trading in my car and purchasing a new one. Kim was so helpful and a pleasure to work with. We will be We came in just to look around and we ended up trading in my car and purchasing a new one. Kim was so helpful and a pleasure to work with. We will be back for sure in the future. Bob & Barb More

Great Experience! Being somewhat new to the Boise area, this was our first experience at this dealership but definitely not our last! Kim Luy was great to work with! Being somewhat new to the Boise area, this was our first experience at this dealership but definitely not our last! Kim Luy was great to work with! We had a 2016 Ford F-150 to trade for something that would better suit our needs. Kim was very knowledgeable about the various SUVs and with her help, we chose a 2017 Ford Explorer. We are very happy with our purchase and look forward to doing business with Lithia in the future. We will highly recommend Kim to our family and friends! Her bubbly personality and experience in sales makes her a winner! More