Lithia Ford Lincoln of Boise

Courteous, Professional and Efficient Cristian was polite and professional. He had everything prepared when I walked in. He was clear and concise in his explanation of the documents I was Cristian was polite and professional. He had everything prepared when I walked in. He was clear and concise in his explanation of the documents I was signing and didn’t waste any of my time. Overall, this purchase was an easy and pleasant experience. More

Very nice and helpful lady Kim was very nice and helpful with my son and me in buying a car. She treated us like friends. I will recommend her to everyone. Kim was very nice and helpful with my son and me in buying a car. She treated us like friends. I will recommend her to everyone. More

Happy customer I had a tight schedule to get this vehicle purchased and Kim made the whole experience smooth; she even helped on her day off! If your in the market I had a tight schedule to get this vehicle purchased and Kim made the whole experience smooth; she even helped on her day off! If your in the market for a car, go see Kim. More

Rhett Scheeder - Excellent Service Rhett has always provided excellent service when we have needed to bring in any of our rigs. He has made sure that warranty items were installed or n Rhett has always provided excellent service when we have needed to bring in any of our rigs. He has made sure that warranty items were installed or necessary repairs were made in a timely manner. He makes sure that we are given the opportunity to chose to have an optional repair made when the rig is in the shop or to come back when we can be without a car if timing is not right at the time. We appreciate his integrity in all of our dealings with him. He is an asset to the Lithia Ford Lincoln Staff...he's the main reason we continue to have our cars serviced and repaired at your facility. We drive 75 miles each way to have our services performed at your facility. We drive by several Ford dealerships on our way to come to you for service. More

Very good buying experience. Kim Luy was my salesperson and because of her I will definitely be a teturn customer. Entire staff that I dealt with made the whole process go smoothl Kim Luy was my salesperson and because of her I will definitely be a teturn customer. Entire staff that I dealt with made the whole process go smoothly and I will recommend Lithia to anyone. Thanks to all and Kim, you are the best. More

A top notch experience We had a great experience at Lithia Ford. The car Kim recommended to us was in excellent condition. Each time we were there we were greeted by a pro We had a great experience at Lithia Ford. The car Kim recommended to us was in excellent condition. Each time we were there we were greeted by a professional staff. Everyone seems to love their job and Kim was one of the most personable people I have ever met! More

Impeccable Went above and beyond to help me out after the original truck wouldn't fit in our garage. 100% satisfied. Will be a return customer. Went above and beyond to help me out after the original truck wouldn't fit in our garage. 100% satisfied. Will be a return customer. More

Dishonest and terrible customer service I purchased a new F-150 on February 2nd and unfortunately is was a very negative experience. I was lied to multiple times by their salesman Cristoble I purchased a new F-150 on February 2nd and unfortunately is was a very negative experience. I was lied to multiple times by their salesman Cristoble about certain accessories that came with the vehicle, then was told they wouldn't support what their salesman said stating that he was foreign and "things sometimes get lost in translation" with him. After having a verbal altercation in front of the dealership a walked away saying I would post about my experience to warn other buyers of what could happen by doing business there, only to immediately be called by their sales manager Ryan asking me to please not do that and he would do his best to fix everything. We both calmed down and I agreed to let them try and make things right. They offered to have satellite radio installed in the vehicle, but would need some time to get the parts ordered and they would contact me. Well it's now May 13th and I have made multiple calls to both Ryan and the service guy Tyler and my phone calls are never returned. I didn't want to write this hoping that they would do what they said but hopefully people will read this and decide to do their business elsewhere or at the very least a with salesman they think they could trust. There is obviously more to this story (always two side right?), but this was mine. More

Kim is Amazing! Kim is the only person we will purchase a vehicle from due to her wonderful personality, openness, kindness, and honesty! She is truly amazing! If you Kim is the only person we will purchase a vehicle from due to her wonderful personality, openness, kindness, and honesty! She is truly amazing! If you ever need a car, Kim is the one to go to! More

New Superduty So I went into Lithia for replacement parts for my Ranger, and thanks to Kim Luy, I left with a 2019 F-350! Kim made getting a new truck pretty fun! S So I went into Lithia for replacement parts for my Ranger, and thanks to Kim Luy, I left with a 2019 F-350! Kim made getting a new truck pretty fun! She’s an Idaho gem!! More