Lithia Ford Lincoln of Boise

I rarely write reviews but absolutely need to give Kim Luy a 5 star review. I inquired on a vehicle on Lithia’s website and received a call the next morning from Kim. I instantly felt like I was in good h Luy a 5 star review. I inquired on a vehicle on Lithia’s website and received a call the next morning from Kim. I instantly felt like I was in good hands speaking with Kim on the phone (especially after having spent the last couple months car shopping at other dealerships in the area and speaking with other sales people). The vehicle was JUST traded in, not on the lot, and Kim went to their shop to text me pictures of it. I came in that night to get a quote. The entire experience was easy and comfortable. I did not feel like I was being scammed or pressured into buying the vehicle. Instead, I truly felt like Kim listened to my needs and wants and was determined to make it happen. Fast forward, a down payment later and after waiting for the vehicle to get done in their shop, I changed my mind and realized it wasn’t exactly what I was looking for. I told Kim, “I don’t think this is actually what I’m looking for” and her words were, “No problem - we’ll find you want you want! Let’s go!” How does it get any better than that?! We walked the lot and found exactly what I was looking for in 10 minutes. Ryan Curran in finance gave me an amazing deal / plan that benefited my financial goals and I went home an hour later with a new ride. A+++ service from Kim and Ryan. Lithia buyer for life! More

Josh is a top notch service department team member and a pleasure to work with. He had big shoes to file as a replacement to Ryan Loveland, but is doing great in my opinion. pleasure to work with. He had big shoes to file as a replacement to Ryan Loveland, but is doing great in my opinion. More

I arrived early in the morning for an oil change on my wife's car and had wanted to wait for it. Jessica took good care of me and I was in and out in an hour and ten minutes. Excellent service!! wife's car and had wanted to wait for it. Jessica took good care of me and I was in and out in an hour and ten minutes. Excellent service!! More

This place was the best. Would definitely recommend to others looking for a Ford. Great service overall. Stephen was fantastic to work with through the whole process. others looking for a Ford. Great service overall. Stephen was fantastic to work with through the whole process. More

I only take my pickup to Lithia Ford for service and repairs. They had sent me a coupon for a complete detailing so I took advantage of it and my pickup looks like new. Jessica was great - scheduling repairs. They had sent me a coupon for a complete detailing so I took advantage of it and my pickup looks like new. Jessica was great - scheduling my appointments and keeping me updated on the progress. I recommend Lithia Ford. More

Good Job, Lisa kept me informed and good status updates. The techs found a few other items and she called with those items listed. There are parts on order and I'm waiting for a call back. The techs found a few other items and she called with those items listed. There are parts on order and I'm waiting for a call back. More

Kim Lucy did an excellent job of following up on my initial request to get information regarding my super duty. In addition, once we made the decision to purchase she had the truck ready on short noti initial request to get information regarding my super duty. In addition, once we made the decision to purchase she had the truck ready on short notice and made the sales experience great! More

This is the 2nd vehicle we have bought with Kim at Lithia Ford. She is terrific, the best!!! I wish there was a little more upfront disclosure on all costs (service contracts, taxes, & fees perhaps shown o Ford. She is terrific, the best!!! I wish there was a little more upfront disclosure on all costs (service contracts, taxes, & fees perhaps shown on the window sticker so you have a better idea on what the actual cost of the vehicle will be ahead of time). I would sure go back to Kim for our next vehicle. More

Once again I appreciate the value of the lifetime oil change service. I know that my service records are maintained and in one place. Everyone is professional and helpful. change service. I know that my service records are maintained and in one place. Everyone is professional and helpful. More

The estimate of time allotted was right on! All around friendly. Everyone was mindful of social distancing and masks which was very much appreciated. thank you friendly. Everyone was mindful of social distancing and masks which was very much appreciated. thank you More