Lithia Ford Lincoln of Boise

Shawn worked with me to get our SUV in for a repair during the new year holiday. They were able to repair our vehicle and actually it came out lower then the original estimate! Thank again during the new year holiday. They were able to repair our vehicle and actually it came out lower then the original estimate! Thank again More

John was super, and communicated me the whole way; I would not hesitate to recommend Lithia to anyone! My daughter had a complete engine overhaul, and the engine is running smoothly thanks to the team! would not hesitate to recommend Lithia to anyone! My daughter had a complete engine overhaul, and the engine is running smoothly thanks to the team! More

Kim's absolutely amazing to work with. Not only friendly, but also very professional and knowledgeable. Not just a saleswoman, but a friend. Thanks Kim! but also very professional and knowledgeable. Not just a saleswoman, but a friend. Thanks Kim! More

The sale and finance personnel are knowledgeable and personable. But then, I assumed they would be since this is second Ford vehicle that I have purchased there. personable. But then, I assumed they would be since this is second Ford vehicle that I have purchased there. More

Working with Kim was a delight. We fell she was so knowledgeable. She was not only a sales person but she became our friend. 🤗🙋🏻‍♀️ Thanks knowledgeable. She was not only a sales person but she became our friend. 🤗🙋🏻‍♀️ Thanks More

You would improve your score by having a professional interaction with these surveys. Plus this is the second review I've given for this exact service. interaction with these surveys. Plus this is the second review I've given for this exact service. More

I recently purchased at 2021 Ford F-250. From the minute we were on the lot, until we left, we felt comfortable and experienced great customer service in every aspect of the purchase. we were on the lot, until we left, we felt comfortable and experienced great customer service in every aspect of the purchase. More

Service weighted was friendly and made u Comfortable Jessica was friendly and very nice always good working with the service department they’re always right on time and keep you informed I just doing Jessica was friendly and very nice always good working with the service department they’re always right on time and keep you informed I just doing More

Took it in for a service. Got tires rotated and everything else checked over so thanks. Lisa does us a good job. Only slight issue is I did not ask for my cabin filter to be changed and it was an everything else checked over so thanks. Lisa does us a good job. Only slight issue is I did not ask for my cabin filter to be changed and it was anyway. More

On a Thursday morning, I called and asked how long the wait was. Service person said "there is no waiting at the moment". I drove over and drove right up to a bay door on the quicklube stall. Went in and wait was. Service person said "there is no waiting at the moment". I drove over and drove right up to a bay door on the quicklube stall. Went in and checked the vehicle in for an oil change. 2 HOURS later, I walked back over to the service desk to see what was taking so long. "15 or 20 more minutes" was the answer. A bit ridiculous. 2) About 15 min later I got a call from the service desk "The service person wants to know if you'd like to change the air filter and the cabin filter?" I sad "no, I just replaced both of those less than a thousand miles ago". When I got home I popped the hood and checked the air filter. Just as I thought, still looks brand new. I really wish now that I had not purchased the lifetime oil changes from Lithia when I bought the truck as now I am locked into a company that has my money, is not the least concerned about the value of my time, and to top it off, lies to me about supposed parts needed. If I could get a refund on the unused amount of my lifetime oil changes, I'd take it in a heartbeat. Things are hard enough right now without paying for unnecessary parts. If I were the service manager there, I'd be having a discussion with my service techs because frankly, I don't think they are doing their jobs. More