Lithia Ford Lincoln of Boise

I always had a negative view of a "dealership". These guys are great! Bought a new truck in 2020 and they have serviced it regularly. Very happy! guys are great! Bought a new truck in 2020 and they have serviced it regularly. Very happy! More

Everyone was very helpful and I got my car back a day earlier than I was told! I appreciate the communication and quick attention to my car's issue. earlier than I was told! I appreciate the communication and quick attention to my car's issue. More

It was great that you got me in quickly to work on my battery, 5 stars. What I am left with is an explanation I have a very difficult time accepting. I was told by two service people I could only park my battery, 5 stars. What I am left with is an explanation I have a very difficult time accepting. I was told by two service people I could only park my truck for a couple days without the battery going dead. That makes no sense to me. Many pick up trucks are not everyday cars and for the battery to go dead after a couple days of sitting makes no sense at all. That means if you drive to work mon-fri and try to start your truck on mon, the battery will be dead. I can't believe that is normal. I was told to put a battery minder on the truck to keep the battery charged during the winter. i don't know of anyone who does that for just a couple days of sitting. After one day my new battery drained to 11.49 volts. I was told that was acceptable and to turn it over. This is from the web, "A fully charged battery should register at 12.7 volts or more. If the voltage falls below this number, the battery should be recharged. A battery is only charged by one quarter at just 12 volts. Once it drops to 11.9 volts, your battery is considered dead". They said they tested my alternator and said it was good. It was also tested by another car dealer as good. I find it unacceptable to have to put a battery minder on my truck if I leave it more than one day. More

Service was great this time. Jesse got my car serviced in less than an hour. He gave great recommendations, and made sure all the basses were covered. less than an hour. He gave great recommendations, and made sure all the basses were covered. More

Rhett's help was priceless. I would recommend Rhett and Lithia to all my friends and family. I wouldn't take my truck anywhere else. Lithia to all my friends and family. I wouldn't take my truck anywhere else. More

Bailey was so friendly and helpful. She was pleasant to work with and is an asset to your team. The inspection was thorough and our estimates were in alignment with market. work with and is an asset to your team. The inspection was thorough and our estimates were in alignment with market. More

It seems to be hard to reinstall the belly pan on my f150 after a oil service , this is the fifth time I had to get under my truck and hook it up. I would think some training would help on installing spring after a oil service , this is the fifth time I had to get under my truck and hook it up. I would think some training would help on installing spring twist fasteners More

Bailey did a good job. Was very friendly with a Vietnam Vet and his dog in the waiting room too. Showed a lot of patience. Vet and his dog in the waiting room too. Showed a lot of patience. More

Josh was very helpful and kept us in the loop all through the repair process, especially given that the parts were back ordered and delivery of the parts were delayed thanks to all of shipping issues now hap the repair process, especially given that the parts were back ordered and delivery of the parts were delayed thanks to all of shipping issues now happening due to Covid. More

Called am to make appointment, called pm Shawn was upset stated he got the message At paying he asked me to give him a 5 star rating stated he got the message At paying he asked me to give him a 5 star rating More