Lithia Ford Lincoln of Boise

Great experience butNeeded a part repaired or replaced Great experience but Needed a part repaired or replaced in the interior two weeks after I bought the car and service department was not helpful and w Great experience but Needed a part repaired or replaced in the interior two weeks after I bought the car and service department was not helpful and would not even look at it. Only made appointment for two weeks latter. More

Worst visit ever had there. Took over 3 hours for an oil change. Lots of people after me were done much quicker. The quick lane person never apologized or said thanks for my patience. oil change. Lots of people after me were done much quicker. The quick lane person never apologized or said thanks for my patience. More

Awesome Company This was the fastest and by far the easiest car purchase I had done. They were fair on my trade and worked with use for the best deal we could have go This was the fastest and by far the easiest car purchase I had done. They were fair on my trade and worked with use for the best deal we could have gotten. I would tell anyone buy from them. More

Service advisor very helpful and professional. I have purchased 3 new cars from Lithia Ford of Boise (15 year period) and been satisfied with the not only the vehicles but also the maintenance and I have purchased 3 new cars from Lithia Ford of Boise (15 year period) and been satisfied with the not only the vehicles but also the maintenance and service that Lithia has provided. I wouldn't buy a vehicle anywhere else and I wouldn't have my vehicles serviced anywhere else. More

They had a great selection of trucks and the sales staff and service staff are tremendous. Will definitely go there first for my next truck purchase. and service staff are tremendous. Will definitely go there first for my next truck purchase. More

Great Experience Brian Bennett was my salesman and he was incredibly patient with me and helped me work through a few things with my trade that were specific concerns. Brian Bennett was my salesman and he was incredibly patient with me and helped me work through a few things with my trade that were specific concerns. I shopped around and then came back to purchase because I believe that they put their best foot forward in our first conversation. I will most likely come to them next time without looking anywhere else. Thanks Brian! More

We always have a great experience at Lithia in Boise. This visit was somewhat different. Prior arrangements were made and our service advisor was late. Having arraigned a loaner vehicle in advance thi This visit was somewhat different. Prior arrangements were made and our service advisor was late. Having arraigned a loaner vehicle in advance this caused us to wait before we could start taking care of our other tasks. After all serviced were completed and we were driving home we experienced an issue that caused us to return to the dealership. Ultimately wit was determined a complete service was not performed previously. We were assured the service was now done. We drove home and experienced the same issue that caused us concern before. A service bulletin from Ford for year models after our vehicle was found on the steering. Though everyone was friendly we feel we are not made aware of all the facts concerning our vehicle. More

Best vehicle-shopping experience ever! Showed us the type of truck we wanted and didn’t pressure us or try to upsell us, which we appreciated. of truck we wanted and didn’t pressure us or try to upsell us, which we appreciated. More

When you make an appointment at Lithia Ford service department or quick lane IT MEANS SOMETHING. Their management of the flow of customers is a performance of professionalism like no other dealership department or quick lane IT MEANS SOMETHING. Their management of the flow of customers is a performance of professionalism like no other dealership . I will always trust my time and my f 150 to this dedicated team . More

Very sincere customer service Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct service that would be needed. I am extremely happy, I know they will give this same attention to all their customers. Thank you David W. More