Lithia Ford Lincoln of Boise

I enjoyed working with Kim In making our selection. She was very knowledgeable and helpful. She steered us to just the right Edge for us. was very knowledgeable and helpful. She steered us to just the right Edge for us. More

Great place to do business to purchase or lease a truck along with accessories. Prices are very good and competitive. Overall positive experiences. Thanks! -Mike along with accessories. Prices are very good and competitive. Overall positive experiences. Thanks! -Mike More

The service shop is a complete scam. This dealership is the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option, my car actually came out with a nail in the sidewalk!!! My car is AWD so of course they quoted me 2 tires. Just a little bit over $300. Unbelievable!! Stay far away from the service shop whatever you do!!!!! More

caring and efficient always a good experience. I like lithia and there concern for the customer. They try to be accommodating and schedule to my desires. I love that. always a good experience. I like lithia and there concern for the customer. They try to be accommodating and schedule to my desires. I love that. More

Best experience at a dealership. Found the car we wanted quick. From the salesman to the finance dept. everything was amazing. Thank you lithia Ford quick. From the salesman to the finance dept. everything was amazing. Thank you lithia Ford More

Just moved to Idaho from Wa. So it was my first time at this dealership for an oil change and I was very impressed. Amy was awesome when I first walked in! Amy was very helpful and showed me around and w this dealership for an oil change and I was very impressed. Amy was awesome when I first walked in! Amy was very helpful and showed me around and was just very helpful. More

I went to the service center with no appointment, because I had a check engine light on and the service department didn't waste time getting it to a tech to troubleshoot the issues. Unfortunately they had or I had a check engine light on and the service department didn't waste time getting it to a tech to troubleshoot the issues. Unfortunately they had order the part, but it was fixed in less than a week. More

Communication was poor. We have always had very good luck with Lithia of Boise. This trip and the previous trip not so much. This latest trip was set up on the 28th and sched We have always had very good luck with Lithia of Boise. This trip and the previous trip not so much. This latest trip was set up on the 28th and scheduled well in advance of the actual appointment. We were told to have the vehicle there on Thursday August 6th. We dropped it off on the 5th. Not hearing anything all day I called a left a VM on Thursday. Return call came in about 4:30 and we were told it was a rough day, super busy, and they wouldn't get to the car till Friday. Friday left a VM middle of the day. Got a return call at 3:00 to say another rough day and they wouldn't get to the car till Monday. So no vehicle to drive over the weekend. All we had asked for was an oil change and to review the vehicle to make sure it was safe to drive across country as our son was leaving for college on Monday and had to be to football practice on Wednesday. At this point I'm beyond frustrated cause not only is his timely arrival at college in jeopardy but no car for him to drive over the weekend which meant he couldn't work his last weekend as he uses the car for work. I also couldn't punt and take the car elsewhere as it was 3:00 on a Friday and I was out of options and out of time. On Monday I reached out to Shannon Pike who was on PTO and explained our frustration and situation and he immediately took time out of his vacation to reach Rhett and the car was quickly moved through the line and we received the car on Monday about 2:30. So Shannon and Rhett saved the day and helped keep a very tenuous situation from totally spiraling out of control. Bottom line the up-front communication was terrible. And when we schedule an appointment 10 days prior to the appointment we assume that when the car is dropped off it won't then take an additional 2 days to be looked at. If that's the case be real and upfront and tell me when I drop it off that you need more time. He basically lost the last 5 days of his summer break to no vehicle and no ability to work. More

Its awesome!! Friendly, knowledgable service! Lisa was quick and responsive with any and all questions I haf reguarding my service on my F150 truck. Highly recomend quick and responsive with any and all questions I haf reguarding my service on my F150 truck. Highly recomend More

Had a great buying experience with Grant at your Dealership. The process was seamless and fast. I was able to get into a wonderful Truck under the Price Point I needed. I even added the Oil Change P Dealership. The process was seamless and fast. I was able to get into a wonderful Truck under the Price Point I needed. I even added the Oil Change Package, and Extended Warranty. Sounds like you’ll be seeing more of me. On a side note it would be REALLY great if your dealership offered Free Car Washes to the vehicles purchased at Lithia. Other dealerships offer that. More