Lithia Ford Lincoln of Boise

What we experienced at Lithia was nothing but professional, starting with Kim our sales rep to Neris our sales manger then finishing it off with Tom in finance. Even though we were purchasing a professional, starting with Kim our sales rep to Neris our sales manger then finishing it off with Tom in finance. Even though we were purchasing a used car they made use feel like we were buying a $100,000 vehicle. The process was quick and easy. When we got to finance Tom had found a lower interest rate then what was originally quote and changed the contract to the new lower rate. Who does that? He could of kept it at the original rate and made more money. If you're looking for a vehicle and what a fair, honest and a deal with integrity start at Lithia. Thanks again Kim More

I took my 2017 Ford Fusion for it’s needed oil service and the customer service was great. Tyler the Service Rep. provided us with periodic updates on the status of our vehicle. and the customer service was great. Tyler the Service Rep. provided us with periodic updates on the status of our vehicle. More

Excellent service. I worked with Josh in the service department. I don’t see his name below, but he did an excellent job of getting the car in the shop and keeping me informed. department. I don’t see his name below, but he did an excellent job of getting the car in the shop and keeping me informed. More

Great customer service. It was just a little long to wait for an oil change. 2 hrs is a bit excessive for an oil change. wait for an oil change. 2 hrs is a bit excessive for an oil change. More

Mike treated me with respect and friendliness and didn’t pressure me and it couldn’t have been any better! Finance was very professional by Bryan B pressure me and it couldn’t have been any better! Finance was very professional by Bryan B More

This is my first time buying a (new) car from a dealer ever. I get to work with Ben Rice as a sales rep, and Ben was awesome to work with. Ben shared his personal cell phone with me and the communication ever. I get to work with Ben Rice as a sales rep, and Ben was awesome to work with. Ben shared his personal cell phone with me and the communication throughout the process was great -- fast, to the point, helpful! I also had the car shipped by a transport company from them, and they made the process as easy as it can be. Finance dept was also easy to work with. Overall, I am delighted by the experience, to a large part thanks to Ben! More

We weren't thrilled about our trade-in amount but ended up purchasing a car. My car is for sale at triple the amount we received. up purchasing a car. My car is for sale at triple the amount we received. More

Took truck in for service. While there they flushed and added new brake fluid. Was there 2 hours. Nice waiting area. Friendly and professional employees. added new brake fluid. Was there 2 hours. Nice waiting area. Friendly and professional employees. More

Quick and efficient service for my burned out tail light. I was able to get in right away in the late afternoon. Jessica is pleasant and knowledgeable and a pleasure to work with. light. I was able to get in right away in the late afternoon. Jessica is pleasant and knowledgeable and a pleasure to work with. More

Forced to click on a star to post, but the least choice was one star and did not have a zero or a negative star choice. First time in my life that I was told that (verbatim) , "We are not interested in loo was one star and did not have a zero or a negative star choice. First time in my life that I was told that (verbatim) , "We are not interested in looking for a vehicle for you, especially if we would lose money" A few days later, come to find out, Corwin Ford listened and found what we wanted...same terms, same scenario. Lithia is pathetic. One would think that our family has purchased multiple from them we would receive better service...beware first time buyers. I'm an honest man. More