Lithia Ford Lincoln of Boise

I have purchased 3 or 4 cars from Brian Bennet. Will be back next year. Rhet in service does a great job. He drove my car for a couple days to help define the issue for repair. back next year. Rhet in service does a great job. He drove my car for a couple days to help define the issue for repair. More

Jessica in the quicklane is always awesome. Josh in the service department was extremely helpful and kept me informed regarding my cars 5 week stay at Lithia. He was able to get a loaner car for me for wee service department was extremely helpful and kept me informed regarding my cars 5 week stay at Lithia. He was able to get a loaner car for me for weeks 4 and 5 as well as worked through any warranty issues. I would have given more stars but... it is very hard to get a service appointment within a reasonable time frame even if there is a notable issue. The Ford Edge 2016 has a TSB for cracked flex plates at or around the 60k mile mark. It is an expensive and timely fix if there is no warranty. Overall, the personnel is A+. More

My car continually has a low tire pressure notification. I’ve had it in the shop several times since I purchased the car and it doesn’t seem to get fixed. I’ve had it in the shop several times since I purchased the car and it doesn’t seem to get fixed. More

Very pleased with the dealership. Would recommend this place. Fixed right the first time. Dealership was pretty clean about the job. They fixed my vehicle the very same day. place. Fixed right the first time. Dealership was pretty clean about the job. They fixed my vehicle the very same day. More

Quick, easy, and no hassle. Willing to fix problems and went above and beyond what I expected. Was a great experience and would shop again in the future. went above and beyond what I expected. Was a great experience and would shop again in the future. More

As always, a top-notch experience. Rhett and team put my needs first. Always. And I can't say how thankful I am for the level of service they always show me. I won't go anywhere else. needs first. Always. And I can't say how thankful I am for the level of service they always show me. I won't go anywhere else. More

I was stuck downtown and Tyler made things right. I appreciate the professionalism and speed in which they got my issue resolved. Thank you again appreciate the professionalism and speed in which they got my issue resolved. Thank you again More

I came in for a no appointment oil change. I was scheduled right away and the oil change was completed immediately. I was back in office in an hour. scheduled right away and the oil change was completed immediately. I was back in office in an hour. More

When dealing with a service department, I treat it like dealing with my doctor. You can go in and get something obviously wrong correct, but you need someone that knows you and cares about you. When I take dealing with my doctor. You can go in and get something obviously wrong correct, but you need someone that knows you and cares about you. When I take my truck into Lithia, this is how I am treated. Like they care. Shawn Hodges took the time to know me and what I was looking for. I could not ask for a better service tech or team than at Lithia. They always go above and beyond for me! Thank you Shawn!! More

TR fought a catalog issue with the wrong sku number that caused me a few unnecessary trips to the service department but once he figured out the catalog was wrong he got it fixed and got the right part orde caused me a few unnecessary trips to the service department but once he figured out the catalog was wrong he got it fixed and got the right part ordered. He apologized for the time it took and was very kind and helpful. thanks TR! More