Lithia Ford Lincoln of Boise

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Very fast service. A better experience than my previous visit. Also glad they didn't try upsell items that need to be fixed. Thank you for improving the wait time visit. Also glad they didn't try upsell items that need to be fixed. Thank you for improving the wait time More

The staff and customer care is great. I would never buy a Ford Edge again. Cracked flex plate- major repairs needed. It is a known issue with the edge at 60k miles. How many TSB's does Ford need before alert Ford Edge again. Cracked flex plate- major repairs needed. It is a known issue with the edge at 60k miles. How many TSB's does Ford need before alerting consumers? Apparently a large amount. Don't buy the Edge. The only saving grace was the service recieved by Rhett and Josh. More

They have always been so friendly and kind and have always helped me in making a deal that works best for me and my family always helped me in making a deal that works best for me and my family More

Randy Haylett and parts/service dept very helpful and considerate. My wife enjoyed the Christmas gift during such trying times. Randy carefully considered our concerns and responded with solutions to eve considerate. My wife enjoyed the Christmas gift during such trying times. Randy carefully considered our concerns and responded with solutions to every challenge. More

Went in to get an appointment to fix my boogered up tailgate. Was told by Service Director Rhett Sheeder that he could get it done right then. He handed me over to Jesse who wrote up the order, got the tailgate. Was told by Service Director Rhett Sheeder that he could get it done right then. He handed me over to Jesse who wrote up the order, got the part which they had in stock, did the work and had my truck done and back to me in less than an hour! Way to go Lithia Ford of Boise. More

Ben Rice was awesome and was so helpful in the purchase of our new SUV. Everyone from Ben, GM, Kayla and Joshua made the experience. of our new SUV. Everyone from Ben, GM, Kayla and Joshua made the experience. More

The staff is great. However, the 2016 Edge is not. A cracked flex plate which took my car out of commission for five weeks. As soon as I get my car back an intermittent alert, All Wheel Drive Disabled, cracked flex plate which took my car out of commission for five weeks. As soon as I get my car back an intermittent alert, All Wheel Drive Disabled, popped up. It wasn't this way going in to the dealership. Back in she goes. If you look the 2016 Edge up there are A LOT of TSB's out on it. How many does it take? Don't buy one. More

Very pleased with Lithia purchase! Cindy was amazing and made the whole process very easy! My husband had purchased his Expedition from Lithia several years ago and has been very happy. I'm looking forward made the whole process very easy! My husband had purchased his Expedition from Lithia several years ago and has been very happy. I'm looking forward to the same service and satisfaction with my new purchase. More

So easy to work with. No pressure and it took little time to complete the transaction. If another car is in our future we’d definitely work with Gilbert and Lithia again. to complete the transaction. If another car is in our future we’d definitely work with Gilbert and Lithia again. More