Lithia Ford Lincoln of Boise

Absolutely awesome service, AGAIN!!! Went in for a tonneau cover and it was done in about an hour. Thanks again Josh Jones and Lithia Ford of Boise. tonneau cover and it was done in about an hour. Thanks again Josh Jones and Lithia Ford of Boise. More

The repair was handled properly and professionally.Josh The repair was handled properly and professionally. Josh Jones, who was my point of contact, was a good communicator and good to work with. Happy New The repair was handled properly and professionally. Josh Jones, who was my point of contact, was a good communicator and good to work with. Happy New Year! More

Curt went beyond normal efforts to solve the problem of a failed battery on my wife’s MKZ. He and his staff did the work on short notice on a busy day just before the New Years holiday while I waited and it failed battery on my wife’s MKZ. He and his staff did the work on short notice on a busy day just before the New Years holiday while I waited and it was covered under warranty. Thanks for your help More

Kim met us with a smile and hello as soon as we pulled into the dealership. She directed us to the Broncos we were wanting to look at, and answered all our questions. She was genuinely excited about the into the dealership. She directed us to the Broncos we were wanting to look at, and answered all our questions. She was genuinely excited about the new Bronco line, and her enthusiasm was evident showing us the features. Kim was very personable during the rest of the sales process. More

Sean was on it! Kept us up to speed on what was going on (great communication). He wasn’t pushy. As far as we can tell, the technician did a great job. Also, truck was clean when we picked it up. (great communication). He wasn’t pushy. As far as we can tell, the technician did a great job. Also, truck was clean when we picked it up. More

All services completed timely and Jessica made sure I All services completed timely and Jessica made sure I had rides available ASAP. She also made sure I knew that there was a rebate available a All services completed timely and Jessica made sure I had rides available ASAP. She also made sure I knew that there was a rebate available and how to secure it. More

It was nice that everything moved along fairly fast. Everybody was friendly, test drive was easily handled. We like driving the vehicles without anybody else in the car, it is easier to talk openly to e Everybody was friendly, test drive was easily handled. We like driving the vehicles without anybody else in the car, it is easier to talk openly to each other about the car and deal. More

This trip to service department went really well other then one issue. In July they ordered a part for my pickup on warranty. In November I called about it and was told the order had been cancelled for then one issue. In July they ordered a part for my pickup on warranty. In November I called about it and was told the order had been cancelled for unknown reason, so it was re-ordered. Never got call. Well because of the issue caused by that part another issue occurred. When I took it in to fix that issue they came up with the part that had been ordered. Just upsetting that they had the part to fix it but had not called so they could install it. On the bright side this was all done in one day and seems to have solved all my problems. More

2 hours for an oil change is ridiculous. There were not even a lot of cars waiting. Makes the "free" oil change not worth my wait. even a lot of cars waiting. Makes the "free" oil change not worth my wait. More

Waited 10 days before we could get the truck in for work Waited 10 days before we could get the truck in for work on with the engine on. we call on day 10 they said 7 more days wait. we call the service ma Waited 10 days before we could get the truck in for work on with the engine on. we call on day 10 they said 7 more days wait. we call the service manger, got us in the next day. More