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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,444 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,444 reviews

December 10, 2024

They were very professional! No appointment required! I was done in a timely manner! I would recommend getting your cars services done there if it ever needs any attention! More

by Aarondburke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Aaron, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 09, 2024

I was charged $800 for a parasitic draw test and a battery replacement. My alternator was overcharging my battery and they wanted to replace it when it was under warranty. I had it replaced and cars r More

by dariannab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

December 09, 2024

Professional Friendly staff Excellent customer service Knowledgeable Efficient Great selection of vehicles Fair pricing Hassle-free experience Trustworth . Helpful .Courteous Cleavn More

by Alan gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team, Alan. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 09, 2024

Got the truck I wanted at a great price thanks to Lithia. Sales staff was very helpful and courteous. More

by SMERRILL80918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Robinson, Shanon
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for your feedback on your recent visit to Lithia Ford Lincoln of Boise. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Jim Sterk General Manager

December 08, 2024

Love the way I’m always treated. Curt is great! Bought my wife’s Ford Edge from there too. More

by Judi.azzarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Hi Judi: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 07, 2024

This is the second time I've been in to have my vehicle serviced and I am pleased with the service and I will be back for the alignment check in the near future Thanks again Dennis More

by dwalke11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Dennis was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

December 07, 2024

They came to my house and fixed my f150 in my drive way. Great service! More

by johnsielaff33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 07, 2024

Tyler was smiling and had a very good attitude, and was very helpful Thank you More

by SUSANLEE1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Tyler here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 07, 2024

The staff was responsive, thorough, efficient, friendly, and fast - even during the holiday season! Made communication easy and I knew my vehicle was well taken care of. More

by Kcatonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 07, 2024

Sales person was very knowledgeable an professional. Everyone worked as a tema to provide and exceptional experience More

by HRVIDALES
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

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