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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,061 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,061 reviews

September 24, 2024

By far the nicest car purchase experience in my lifetime. No hidden costs, no deceptive sales tactics. Straightforward, clear, and concise terms. Salesperson, Chris Robinson, was a pleasure to communicate wi More

by LEC
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Hordeman *****
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

September 24, 2024

I appreciated the non aggressive sales department. My purchase went smoothly and I’m now a happy new F150 Lariat owner. More

by AMETRIC1703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

Here at Lithia Ford Lincoln of Boise, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! Congratulations on your new Ford F150 Lariat! We appreciate your review. Best Regards, Jim Sterk General Manager

September 24, 2024

Excellent customer service from Kyle in the service department. Would go back to this dealer again. More

by CRYSTAL.0319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

September 24, 2024

Lithia ofboise is an awesome place. The Employees are super friendly and informative in helping to understand repairs needed onmy vehicle. More

by stacysperry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 24, 2024

Super nice people. Came to my house on time and completed the job perfectly. The best experience I have had with a dealership. More

by Mitchellfinehomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

September 24, 2024

Front axle u-joints were not greased, for the second time. Oil all over the back of the oil pan from changing the oil filter. Fuel on the bottom of lower fuel filter. Oil level is over full. Called lef More

by Greg Genz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt
Sep 29, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

Sep 30, 2024 -

Greg Genz responded

My personal cell phone number is 208-590-9654.

September 23, 2024

Great customer service. Allen made sure to keep us updated on progress and clearly went through all of the proposed repairs before proceeding. More

by Dneva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words for Allen and our team, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

September 22, 2024

$1,000 more than I expected and 10 days for service. Could have been half that time. More

by markstout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

September 22, 2024

Great customer service. Everyone was so friendly. Thank you Looking forward to coming back Jen More

by turnerjen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Jen, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

September 21, 2024

Amazing service, everyone is always very kind and they do a quick job. Happy ford owner! More

by Emily Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Emily, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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