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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,662 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,662 reviews

December 17, 2024

Your team was very helpful and great customer service. Although things were busy, I felt I got plenty of time and delayed attention. Thank you for making my visit to Idaho a success. Great customer se More

by Dean_tangeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dean, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 16, 2024

Very helpful and got my vehicle in and out in a timely matter and kept me up to date on its progress More

by Alan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 16, 2024

The persistence of the technician was the reason this recall was completed. Many thanks for his taking the time to contact and complete the service. More

by CUSS83709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

December 15, 2024

The two service departments don't talk to each other and makes it almost impossible to get different types of service done. I wasted over 5 hours waiting for my car over the course of two days. Had to go ba More

by muhawk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

Jan 08, 2025 -

muhawk23 responded

Reached out to dealer on 12/19 and on 12/27 after their response to my review. Still have not heard back from them. Looks my review was spot on. Still wasting my time. Avoid this place like the plague.

December 15, 2024

This is our 5th car we have bought from Lithia Ford Boise and every time we are treated as if we are the most important customers they have ever had. Leadership and good service comes from the top (GM Jim St More

by RachaelB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Leisten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sterk
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Hi Rachael: Thank you so much for choosing Lithia Ford Lincoln of Boise! Please let us know if we can be of any more assistance. Best Regards, Jim Sterk General Manager

December 15, 2024

Fast and effective with broad coverage in service checkup while providing comfortable waiting room are More

by Eprigge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Great experience. Thanks for not leaving me stranded, and for seeing to my issues! Bravo More

by Slartibartfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Great service to come to my house to service my Maverick. Chris was very nice. More

by PEGGYLUKE1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Chris
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

We have purchased our last 4 Fords from Lithia. Service and no pressure sales is the reason. More

by MTNTOP49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Montelongo - Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

December 14, 2024

Having just moved from Southern Oregon to Boise, we were thrilled to find about that Lithia Ford honored our lifetime oil change on our Toyota Forerunner purchased at Lithia Toyota in Medford Oregon. More

by dmfeeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service department.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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