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Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
8,054 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,054 reviews

August 15, 2024

Tyler was very responsive and made sure everything was completed. I would certainly recommend Tyler More

by Georgetway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that Tyler was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

August 15, 2024

Disappointed in the throughness of the technicians work. I found issues with my wiper blades after the warranty recall on the wiper arms were replaced. I ultimately came back and purchased new blades for my More

by jwiskus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the technician was on my truck.
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Aug 16, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Jim Sterk General Manager

August 15, 2024

Always great service every time I come in for routine maintenance. Straightforward process with clear communication. More

by shellybelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone in the quick service room
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Aug 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Shelly, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

August 15, 2024

Stopped by for an oil change on our Transit van. Minimal wait, I was expecting one at that time of morning. Service advisor had great communication with texts and phone calls regarding progress a More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa 272750
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Aug 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

August 14, 2024

I did this once before. Curt was great. Service very thorough and well done. Just cannot go in the morning. 2 hour wait More

by KJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
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Aug 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

August 14, 2024

They were very professional and respectful, and they did it on the time that they told me it was gonna be my pick up More

by mauricionava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Aug 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 13, 2024

Dustin is a badass, sourced my tires and installed same day when others were almost a week out. More

by tylermassie31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley
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Aug 14, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Tyler, for sharing your thoughts about your experience with Dustin here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 13, 2024

All personnel were very courteous and helpful. Josh went above and beyond. Professional and knowledgeable. More

by DARLAM76
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear that Josh and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Jim Sterk General Manager

August 13, 2024

Did not set air pressure sensors when installing new tires. When informed they were reluctant to fix. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Neal
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

August 13, 2024

Fantastic experience all around from sales to first service. Everyone treated me with respect and was polite and helpful. Great dealership with exceptionally high standards of customer service. More

by EKJORG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from finance , Phillip Stevenson
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Aug 14, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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