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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,055 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,055 reviews

August 20, 2024

Purchasing the Bronco was an easy process. It was a pleasure working with Kim and Nick Micheel ( Nick was particularly helpful with installing apps, etc). And, Brian Sucher was also a pleasure More

by Sally Pierotti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Micheel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lithia Ford Lincoln of Boise responded

Sally, Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Kim, Brian, and Nick were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

August 19, 2024

Sara makes the experience for me. She makes me feel important and understands as if it was her vehicle getting serviced. On setting up the appointment she validates the issue, checks More

by Morgan Patteson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muki Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Morgan, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

August 19, 2024

Excellent customer service above and beyond all expectations from my Service Advisor Mike Mance Tracy B. - KK6IUF More

by Tracy B. - KK6IUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Aug 19, 2024 -

Lithia Ford Lincoln of Boise responded

Hi Tracy: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

August 19, 2024

John was very helpful in getting my new tires on. Cost was below our expectations too. More

by theidahomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at QuickLane
Aug 19, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 19, 2024

That were accommodating and easy to work with. They did the best you take care of my problem. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Suzanne, for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 18, 2024

Very timely and efficient and courteous the technician was very polite totally on time knew what he was doing and he was out of there in 15 minutes More

by ZDAVID3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

August 18, 2024

I recently purchased a new Ford Super Duty from Steffan, and in all my years of car buying, I can honestly say that I have not had a better experience! Steffan spent a lot of time searching to ensure I f More

by brucehiller
Recommend Dealer
Yes
Employees Worked With
Neris Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffan Wog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Bruce, for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

August 17, 2024

Was pleased that Kyle took care of not only one recall notification but also a second one regarding the airbags. They provided amazing service all the way through the process. More

by katoecm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man who organized my rides home and back
Aug 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Kyle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

August 17, 2024

These guys were fast, too the point, efficient. No xx to them. That’s how we like to shop! More

by BRADALLEN4030
Recommend Dealer
Yes
Employees Worked With
Phillip Stevenson
Aug 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 17, 2024

Kept returning my car without solving the issue. Took 4 visits total to fix one problem. More

by tiara.lwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Hossfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, Tiara, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

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