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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,777 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,777 reviews

February 04, 2025

Thank you for servicing my F-150 Taylor. Supreme professional service and updates. Rich Garner More

by rfgarner355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stannell
Feb 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Rich, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Taylor was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

February 04, 2025

I’ll let you know tomorrow after they check out the used truck I purchased so far the service seems very good Eric has been very helpful More

by JJAJHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miki Travar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot the loan officers name
Feb 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

February 04, 2025

Mike Nance is great! I got excellent service and will come back again for service!! More

by Christopher Johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Christopher! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

February 04, 2025

Service was fine and so were the employees but it seemed to be a little unorganized. More

by Trevorbagley907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Trevor, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

February 04, 2025

Thank you for acknowledging me within moments of walking through the door. Dustin was very polite and helpful. Very knowledgeable and when I expressed how dissatisfied I’ve been with the dealership I purcha More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in Service
Feb 05, 2025 -

Lithia Ford Lincoln of Boise responded

Regina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dustin met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

February 04, 2025

Kyle was great. He kept us well informed throughout the ssrvice and answered all our questions More

by MARKNJENRUSK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lithia Ford Lincoln of Boise responded

Mark and Jen, Thank you so much for your kind words for Kyle, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

February 04, 2025

On time and communicated well in all aspects of the service call. We were very pleased. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

February 04, 2025

Bad experience at Ford Lithia in Boise. I left my car there for 3 1/2 days with no car to use from them. It was a huge inconvenience and I had to take time off work. I had an appointment wi More

by Dklarison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mance
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

February 02, 2025

The dealership and Kyle kept me informed at all times in the status of this 2 day test. The final result was Ford replaced parts and covered all the work under warranty. More

by JOHN.REARDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Lithia Ford Lincoln of Boise responded

John, Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Kyle and our team were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

February 02, 2025

Service was great and the Skylar was friendly and was budget conscious for me and got the out as fast as possible More

by Darwood93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
Feb 02, 2025 -

Lithia Ford Lincoln of Boise responded

Darwood, Thank you for your business and this review. We're happy to hear Skyler and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

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