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Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
8,657 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,657 reviews

January 10, 2025

Great service department. Easy to schedule an appointment. Detailed explanation of problems found. Tyler has the best customer service. More

by Mattsato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 10, 2025

They were great at communicating when parts would arrive and how long it would take to fix. They even were able to help drop off my car when I had a sick child. They were great! More

by snowbunny139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

January 10, 2025

Mike was really easy to work with. I appreciate his help with extended warranty coverage. More

by L Wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

January 10, 2025

Dealership was great to work with regarding servicing my truck. I wasn’t happy with the trade in value of my vehicle. Extremely low and not worth pursuing any further. More

by jcraigwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

January 10, 2025

Everyone was great both Curt and Sara were so professional and courteous!! It's yet another reason why I have continued to do my service with Lithia. More

by THEREASA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt in the fast lane
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Jan 12, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Theresa, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

January 10, 2025

Lithia quoted me $400 for a duplicate key. This is just one example of why I never set foot on a dealer lot unless there is no alternative. Fortunately, I found a reasonable alternative for th More

by PV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

January 05, 2025

Si, bueno, gracias Skyler para el cambio de aceite y el ayuda con el BMW More

by daniel.totorica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : skyler
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Jan 06, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business, Daniel, and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 04, 2025

Always a pleasure doing business with the friendly folks here at Lithia Ford of Boise More

by MMASIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neris Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muki Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miki Travar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Leisten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Tobar
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Jan 04, 2025 -

Lithia Ford Lincoln of Boise responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

January 04, 2025

Curt was an awesome customer service representative. Pleasure doing business with him and the maintenance crew with the quick turnaround. More

by hubb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Curt in service department.
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Jan 05, 2025 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curt met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

January 04, 2025

Garrett Price knows his stuff and doesn’t mess around, he is transparent and genuinely wants to help you as the customer More

by DCarShopper1
Recommend Dealer
Yes
Employees Worked With
Garrett Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

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