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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,059 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett, Eagle and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Mustang, Mustang GT, Mustang Mach E, Escape, Edge, Explorer, Expedition, Ranger, Maverick, F-150 / 250 / 350, Lightning, Super Duty, Bronco and Bronco Sport.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 8,059 reviews

September 05, 2024

Great guys and company to work with very professional they answer all your questions and very knowledgeable great people More

by JDGRIFF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Curt and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

September 04, 2024

Always friendly customer service and speedy oil change. Never had a bad experience at this location. More

by superwink
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

September 04, 2024

Fantastic and knowledgeable guy! Always happy to help and get my suv taken care of! More

by MORGAN10485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lithia Ford Lincoln of Boise responded

Morgan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

September 03, 2024

Every one did a great job helping us purchase our new vehicle. They were efficient and professional. More

by MLC713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristobal Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 03, 2024

Awesome communication with quick, quality work. My vehicle is running better than ever. Will us them again More

by Nighttrain_lane2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 03, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

September 03, 2024

Sara, my service advisor, was friendly and helpful throughout my car repair process. She kept me updated on the status. More

by JEFF_DEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara my service advisor
Sep 03, 2024 -

Lithia Ford Lincoln of Boise responded

Jeff, It's great to hear that Sara was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

September 03, 2024

Communication was outstanding. Loved the text option. Great job on the work. Car wash was a nice plus More

by scawt32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. Tyler and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 03, 2024

Tyler was great, kind and easy service. Thank you for your help! Wait time was longer than expected, but no big deal More

by andreaochoa13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lithia Ford Lincoln of Boise responded

Andrea, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years! Best Regards, Jim Sterk General Manager

September 03, 2024

I made an appointment to have our Explorer serviced on a Monday. On Wednesday they still hadn’t gotten to it. On Friday they said they would maybe have some information the following Tuesday. I NEED my car! More

by MKEILEY1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Hossfeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Jim Sterk General Manager

September 03, 2024

Most issues were not fixed, partially fixed, or forgotten, and my truck was gone for 2 weeks. Sat in the parking lot for a few days before it was even attended to and no loaner vehicles were availa More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tobar
Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Adam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

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