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Lithia Ford Fresno
Fresno, CA
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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424 Reviews of Lithia Ford Fresno
August 13, 2015
Great Experiece, Great Car I was concerned with buying a Ford, I have been a Audi, Volvo, Toyota owner for decades. After vast amounts of research I visited the dealer ship. The I was concerned with buying a Ford, I have been a Audi, Volvo, Toyota owner for decades. After vast amounts of research I visited the dealer ship. The sales persons, Fong, was low pressure, well informed, professional, and friendly. The finance folks worked hard to get a deal I would like, and did! My only remain concerns will be addressed as the car ages and the miles add up! Will see soon also if the Service department can match the great service I received at Audi of Fresno, so far I have no doubt that it will! I have already pegged at 55.4 mpg on my 50 plus mile trip to work in the AM. (granted it is down hill most of the away, the best I ever got with other cars was low 30's). That's savings already starting to pile up!!! More
by mschroeder
Employees Worked With
Fong in Sales, Vinny Sinatra
August 13, 2015
New car I totaled my car and was in need a of a new vehicle. I went to Lithia and had probably the BEST experience I've ever had at a dealership. Fast, attent I totaled my car and was in need a of a new vehicle. I went to Lithia and had probably the BEST experience I've ever had at a dealership. Fast, attentive, polite! They even assisted me with a rental while my new vehicle was being checked out. Would definitely recommend! More
by Ashleyrenea
Employees Worked With
Adan Hernandez
August 04, 2015
Great Service Casandra was great! Very friendly and very helpful. The drawback is your WiFi doesn't work. It needs to be upgraded to cover more area or greater ba Casandra was great! Very friendly and very helpful. The drawback is your WiFi doesn't work. It needs to be upgraded to cover more area or greater bandwidth. More
by Mike
Employees Worked With
Casandra
August 03, 2015
First ford purchase I had great deal offered on Ford Mustang on the phone and decided to come check it out It was nice sales people are very polite professional along w I had great deal offered on Ford Mustang on the phone and decided to come check it out It was nice sales people are very polite professional along with Managment team I do enjoy my ford thank you More
by Luv toward
Employees Worked With
Julio Flores, Pete Aldaz
June 26, 2015
Best Ford Lincoln Dealer So far I have had the best experience of my life buying a new car. There Truck selection is excellent along with customer service and professionalism. So far I have had the best experience of my life buying a new car. There Truck selection is excellent along with customer service and professionalism. I highly recommend this business to anyone who in search of a new car. Very happy customer!!! More
by Richard Williams
Employees Worked With
Pete Aldaz, Stephen Ash, Zak Itehad
June 25, 2015
OMG !! Great Prices and Huge selection !! I have bough Lincoln MKZ which is incredible deal for such a luxury and loaded car. The Lithia company is very well known. My family bought many cars I have bough Lincoln MKZ which is incredible deal for such a luxury and loaded car. The Lithia company is very well known. My family bought many cars from them in TX. This dealership under new management and what a dramatic changes. I love it and recommend to anybody who wants a good quality car made in USA !!! More
by ruslan_tatarin
Employees Worked With
Cal Sager, Pete Aldaz
June 20, 2015
Completely satisfied. Every individual that was involved in the purchase of my vehicle was simply perfect. Professional in every way!! A perfect buying experience! Lithia Every individual that was involved in the purchase of my vehicle was simply perfect. Professional in every way!! A perfect buying experience! Lithia Ford is the only dealership I choose to purchase a vehicle from in the central valley. More
by ou812too
Employees Worked With
Pete Aldaz, Jorge Mendez, Stephen Ash
June 12, 2015
Great place to shop for cars ! Inhappend to buy at Lithia ford Lincoln of Fresno I was greeted well advices what and how everything works Purchase went smooth headache free Ver Inhappend to buy at Lithia ford Lincoln of Fresno I was greeted well advices what and how everything works Purchase went smooth headache free Very professional personal Pleased with my car payments high recommend More
by Luv toward
Employees Worked With
Pete Aldaz, William Olivo
June 05, 2015
GREAT PEOPLE Scott Rhoan is the BEST service adviser I have ever had the pleasure to work with. He is considerate, knowledgeable, and a genuine man. And his honest Scott Rhoan is the BEST service adviser I have ever had the pleasure to work with. He is considerate, knowledgeable, and a genuine man. And his honesty is beyond great. What an asset to this company! More
by abe1
Employees Worked With
Scott Rhoan
May 21, 2015
Use True Car Value before you buy your car from anywhere The test drive went well. I would improve on the "numbers" part. I asked several times to see what the car numbers would be with different APR terms v The test drive went well. I would improve on the "numbers" part. I asked several times to see what the car numbers would be with different APR terms vs months (48, 60 72 months) vs leasing. I also had an Xplan Pricing and didn't want to deal with the BS of the walking away and getting permission from the boss, and doing the back and fourth thing. I know how the game works, and I wasn't interested in it. The 5 hours I spent there could have been done in a hour if Steve would have listened to what I wanted instead of trying to play salesman. I also didn't like how the rebates were showing up online through FordPartner.com were not honored at the dealership. I know they were "holding on" to them as leverage. I also didn't like how I had such a great credit score and they said the interest would be 4.99% until I said, Im not paying that; then he casually lowered it to 1.99%. Im also not happy that i wasn't financed through Ford Credit. Had I have been, I know I would have received an additional $1000 rebate. I also had to join a credit union to get the loan, which I wouldn't have agree'd to had I been told I had to open a checking account at a bank. When I emailed the dealership about the possible (commission fraud) loss of a rebate, they were very quick to disclose that I signed a contract before telling me it would have negated another rebate. At least act like you care. I also wasn't a fan of having the survey laminated, shown to me, and discuss how I need to put a perfect score in order to make sure they get paid a bonus since they have kids to feed. I don't care about your commitments to your family, I care about my commitments to mine. And I feel like I lost $1000 in rebates, why should you score $750 bonus when I didn't score mine? On top of that, I sold my car to them, and I realized I was undercut in price. How? Well, the next day it was listed for sale $6k more than what they bought it for. So they wouldn't bud on the price of what they would sell the car to me for, but they could have given me more for my car to make the difference. I am also refinancing the car through my credit union since I didnt like how I have to have another bank. Oh, I am going to copy and paste this to the review websites. Steve will give you oil changes for life, a $399 value, but will try to over charge you on the APR, underpay you for your car, and avoid giving you the rebates. Again, how do I know? The internet is great. And it also has a True Market Value thing you can google and dealerships will honor the price if they are associated with that web site. I highly recommend it. And to be honest, I was expecting most of the pony show. But what REALLY got to me was the laminated survey. So I answered these questions honestly… Im not saying Steve is a liar (he just isn't upfront with you, unless you ask questions), he is just trying to make money instead of truly and genuinely trying to get referrals (which would make him more money). So I have been recommending Future Ford. More
by decab
Employees Worked With
John Salazar, Stephen Ash
