Lithia Ford Fresno

Lithia was a Great Experience From Miles getting used in the parking lot, to Matthew finding us an incredible deal to Jorge getting us buttoned up.... It was the best experience From Miles getting used in the parking lot, to Matthew finding us an incredible deal to Jorge getting us buttoned up.... It was the best experience More

Above & Beyond!! I have had an excellent experience with Lithia Ford. I live about 2 hours away from Fresno but they had the exact car I was looking for. I called and I have had an excellent experience with Lithia Ford. I live about 2 hours away from Fresno but they had the exact car I was looking for. I called and explained that I would be willing to buy the car but I simply could not pay anything more than MRSP. Matt Powell spoke to one of the Managers there and he agreed. We made an appointment, drove down and test drove the car. True to Matt's word when the deal was being negotiated, the total price was even cheaper than I had calculated at home. I had done extensive research on hidden fees that dealers try to sneak into the total price. There was NOT ONE hidden fee or unwarranted surcharge. They were true to their word. The car is coming from Germany and as a result they are even having it trailered to my area. I cannot say enough about Flood Ford. And Matt Powell was Amazing! He kept in constant communication with me given that the actual car that I had bought was still being shipped. He is a great guy and super helpful. I would highly recommend seeing Matt Powell if you go to Lithia Ford! More

Go somewhere else where you will be valued Would give zero stars if I could. STILL dealing with Lithia Ford of Fresno and I don't even have that vehicle anymore....SIX weeks ago I went in to ca Would give zero stars if I could. STILL dealing with Lithia Ford of Fresno and I don't even have that vehicle anymore....SIX weeks ago I went in to cancel an extended warranty. Three weeks ago called and was assured that the paperwork had been sent off. Call the warranty company today and NOPE its still active. Go in to Lithia and their only explanation is ?"Oh Ash got fired". Seriously stay FAR FAR AWAY from this place. I will be relieved to no longer deal with them! And this is all on top of the issue that happened with their service dept last year take your money else where! Service department will take a solid 10-15 mins on average to even acknowledge that you walked in the door. Won't take apts for regular service so be prepared to drop off or wait forever because it seems like they're always over booked and running behind. Impossible to reach people on the phone, go somewhere that values you as a customer. More

FORD TAURUS IS A BEAUTIFUL & PERFECT CAR Gilbert Gomez was an A-1 salesperson for Lithia Ford. We knew coming back for the third time to Lithia was not a mistake! We drove off in a practicall Gilbert Gomez was an A-1 salesperson for Lithia Ford. We knew coming back for the third time to Lithia was not a mistake! We drove off in a practically brand new 2016 Ford Taurus w/all the bells & whistles. We never owned such a nice car before. WE LOVE THE CAR! Our next car will be through Lithia Ford again, Gilbert until we come back have a wonderful year. See you again soon. More

I feel cheated I was thinking about buying a car in this dealer, But yesterday we found an advertisement in our mailbox with a lottery that said if you get three c I was thinking about buying a car in this dealer, But yesterday we found an advertisement in our mailbox with a lottery that said if you get three cars of the same color you win. Next to each combination puts the prize; according to ours we won a tv that was what wet though. When we went there we discovered that we only got a $ 25 gift card because the prize is according to a code that is in the advertisement. It is not v nice to make people believe things with misleading advertising it's makes you lose more customers than win and play with people's time; is disappointing; generates mistrust.I recommend don't take peoples as fools. More

Best Dealer Experience I came to Lithia Ford honestly not thinking I would walk away with anything, I've been burned by car dealerships before. But Zak Itehad and Cameron Ro I came to Lithia Ford honestly not thinking I would walk away with anything, I've been burned by car dealerships before. But Zak Itehad and Cameron Royer went above and beyond to help me out and get me the car I needed with a payment I could afford! I couldn't have imagined working with a more amazing team and I will sing their praises to everyone I know! More

Amazing Car buying experience ! I found my future car FresnoFord.com and called the dealership, Alberto answered the phone. He and I had such a wonderful conversation that I drove f I found my future car FresnoFord.com and called the dealership, Alberto answered the phone. He and I had such a wonderful conversation that I drove from the Modesto area to purchase my Ford Fusion Hybrid and love my new car. Alberto was very personable, knowledgeable and professional sale associate, it was worth the drive to Fresno since there are no dealership in Modesto come close to the customer service I received in Fresno Ford. I also had the pleasure of working with Ash in finance; he was very personable as well and put me at ease during all the paper work that had to be done. I highly recommend these two people for future purchases of any Ford or Lincoln vehicles. The selection, BTW is awesome!!! This store has about 600 cars on the lot and I bet you will find what you want. More

problems in service department Dear Cal, I wanted to thank you and Tom for the care and help with the problems in the service department I had experienced. I wanted to Thank you a Dear Cal, I wanted to thank you and Tom for the care and help with the problems in the service department I had experienced. I wanted to Thank you and Tom for the fast help in the problems I had gone thru, but I did not see Tom's name in list and before the year is over I was hoping to send a letter to corporate there is still the tool box that has not been replaced yet,still waiting for it? If you could check to see if it came in yet. I would like to let the customers know if anytime you have a problem then go to Cal in stead of posting complaints you will find out as I did problems can be taken care of the right way, if you treat others as you want to be treated it always works out. Mr. Sager listened to my complaints and took care of it in a few days! Thank you Cal After all is completed I will be changing my rating of service department to 5 stars. Merry Christmas and a Happy an Healthy New Year to you and yours. Sincerely, Dee Carr More

Lincoln's Adviser Scott is always very personable. He greets customers with respect, kindness and a smile. Although Scott is not my adviser very often he is one of th Scott is always very personable. He greets customers with respect, kindness and a smile. Although Scott is not my adviser very often he is one of the few people that keep me coming back to Lithia Service. More