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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,002 Reviews

2,004 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 24, 2024

Great. customer service, had the parts in stock and got me in the same day More

by JASIGSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your feedback. We're glad the parts were available and you were taken care of quickly.

November 24, 2024

Broke down on the road and you guys took great care of us to get back on the road . Thanks very much More

by temme.hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased we could help you get back on the road. Thanks for trusting Lithia Chrysler Jeep of Reno with your needs. Take care!

November 24, 2024

Said I’d be there an hour and it was over 2 hours. Every time I get my car serviced there some random light comes on that was never on before and they tell me they don’t know how to fix it and I have More

by prosperity1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Express check in guys
Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you have encountered and the warning light in your vehicle. If you would kindly provide your best contact details at a time that works best for you, it would be greatly appreciated. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 24, 2024

Tony is great! ! He services all my vehicles and there is never a glitch. Always done on time and as agreed. He goes the extra mile to make sure his customers are co More

by dunham1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team. We're pleased to hear about your satisfaction with their service at Lithia Chrysler Jeep of Reno. Safe travels in all your vehicles!

November 23, 2024

In and out after arriving for appointment. Mike explained the repair and cost if the extended warranty didn’t cover it. Repair was done in just a few days and pick up was a breeze. More

by hdkrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that your visit went smoothly at Lithia Chrysler Jeep of Reno. Our team is committed to providing efficient service and clear information, so we're glad you experienced just that. We appreciate your positive feedback!

November 23, 2024

Robert called to update me midday. Answered or returned calls promptly. He advised me to contact my insurance co. When it was discovered the wiring harness for the fuel tank was damag More

by judithscollon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. Happy to hear our team was able to assist you so well. Wishing you smooth travels ahead!

November 22, 2024

I felt that Michael Maxwell was pleasant and efficient. I was pleased that the dealership didn’t overcharge in the service department and I certainly will return. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Good to know our team provided efficient service at a fair price.

November 22, 2024

Good dealership, they take care of me every time I’m there Also, Ben at the service department is awesome More

by CARAAUDENRIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad our team at Lithia Chrysler Jeep of Reno could provide a great experience for you.

November 22, 2024

Always outstanding service. Communicative and helpful as.i navigate the services. Thank you Jared foe your guidance. More

by Lconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared McPherson
Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with us. We're happy our team provided helpful and communicative service at Lithia Chrysler Jeep of Reno.

November 22, 2024

Easy drop off and super fast service. Everyone was very friendly. Was in and out in less than an hour. More

by cameronlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind review. We are pleased to hear you had a great experience at Lithia Chrysler Jeep of Reno.

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