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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 10, 2025

In and out efficiently. Jarad explained the add ons, the mechanic sent pictures of the items to be replaced. More

by P.MVIOLETT
Recommend Dealer
Yes
Employees Worked With
Jerad
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 10, 2025

Friendly and helpful. Michael went above and beyond to assist me. The shuttle driver was also very kind and thoughtful to my schedule. He accommodated my transportation to More

by kissmydollface
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 10, 2025

Jared and all of the shop people are always kind and professional. They know I wait with my vehicle and always try to get me out as quickly as possible More

by PLAMOUREUX40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 10, 2025

Very grateful for Ben and his service. Timing and communication was outstanding! I’d go back ! More

by VPENA1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

Always a good experience Staff is friendly and prompt. Super helpful when we have questions about service or warranty. More

by Knoxkonstruction
Recommend Dealer
Yes
Employees Worked With
Fernando, talked with Tony and sales men as well, can't remember his name, he was a NY Yankees fan, they were all great!
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

April 10, 2025

The service advisors have always been helpful, kind and empathetic They work hard to be informative, to keep my costs as low as possible, and get me my Jeep back as soon as possible. More

by DRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 10, 2025

The service that I get at this dealership is top notch. Ben Pearce is one of the most knowledgeable and honest Service Managers that I have ever had the pleasure of dealing with. I wouldn’t consider taking More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 09, 2025

Amazing place to buy a vehicle. ..they are very helpful and very hood service department More

by JUSTKAHZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2025

Always takes care of us. Ben has exceptional customer service. Se will be back when we go through Reno. More

by bagilliland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Owings
Apr 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 09, 2025

Always prompt to respond. Very helpful. Working very hard to get my car back on the road. More

by ALITABASCO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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