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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,258 Reviews

2,258 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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October 19, 2024

The service was quick and efficient. The technician gave a thorough explanation of the car’s issues and maintenance needs More

by VALENCIARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for the feedback. It's great to know our team at Lithia Chrysler Jeep of Reno provided quick service and thorough information about your car's needs.

October 18, 2024

Great service and professionalism. Would recommend to anyone. Took the time to make sure I was completely satisfied. More

by mastro0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see him
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Oct 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your recommendation. Lithia Chrysler Jeep of Reno values your satisfaction, and we're glad our team could assist you.

October 18, 2024

Repair promised on time. Appreciate being able to bring my jeep in and have it repaired on time. More

by dougschroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad you appreciated the timely repair at Lithia Chrysler Jeep of Reno. Happy driving!

October 18, 2024

Robert Pearce is an excellent service advisor who keeps you informed of the progress of the service of your vehicle. He strives to get the service right and is a good advocate for the customer. More

by RHARDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words for Robert and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

October 18, 2024

Thank you for getting me in quickly, figuring out the ghost in a DEAD car! Turned out to be the starter! Took some serious diagnosing! More

by countrysue2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maxwell
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Oct 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is proud the team was able to figure out your starter issue. Thank you for trusting us with your car. Have a great day!

October 17, 2024

while it took 5 days, Ben was extremely helpful and communicative. He was informative, polite, and a pleasure to work with. Gold start for Ben! More

by PDIFLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 17, 2024

was pleased that my service took only 30 minutes. Also Ashton helped me get a discount on replacing my ski racks. Very satisfied More

by RAIDER_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton, don't know last name...Sales
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Oct 18, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback. Great to hear you had a satisfactory visit at Lithia Chrysler Jeep of Reno with the ski rack service taking only 30 minutes.

October 17, 2024

I had a good experience everybody who helped was friendly and accommodating would recommend thank you More

by abrown3050
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay from sales 5 stars
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about Lithia Chrysler Jeep of Reno. It's great to know our team provided a friendly and accommodating experience.

October 17, 2024

Robert was very courteous and helpful, resolved issue as promised. I would recommend the service department More

by brian.bracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Brian, for your kind words for Robert and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

October 16, 2024

I feel the dealership is average. . however Bob in the service center is as professional as they come. His attention to detail is very impressive, and his communication skills are out More

by davisltim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate the feedback on Bob's professionalism. If you have any concerns or suggestions regarding other services at Lithia Chrysler Jeep of Reno, please feel free to reach out.

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