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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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October 31, 2024

My service advisor had everything ready for me when I got to the service center. The service took almost exactly the amount of time he said it would and my Jeep was waiting for me when I got back to the serv More

by scuba1doo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared phearson
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 31, 2024

The dealership has an excellent staff and does good work prices are a little high but worth it, knowing it'll be done right. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Lou, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2024

Lithia Chrysler Jeep has a superb service center. Easy to make an appointment. Service desk is efficient and work is done perfectly. Always a great experience. More

by ALAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Alan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2024

The dealership is in top condition and all people l have dealt with are excellent More

by ray@onealbrokers.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Oct 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Ray, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

October 28, 2024

The service dept is always great to work with, Jared is amazing , super kind and courteous. More

by amwetzel82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 28, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 28, 2024

Very courteous, attentive to the service needs of the vehicle. Very efficient, ready to service. Thank you! More

by alexa10x2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO
Oct 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Alexa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 28, 2024

They always answer the phone and get my car in asap everyone is always polite! More

by ellisonlb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2024

Very happy with my service. I loved how clean my car was after the deep cleaning. Thank you Ben! More

by rnskibunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Oct 28, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind feedback on the car cleaning. Our team is glad to have helped provide a satisfying experience here at Lithia Chrysler Jeep of Reno.

October 27, 2024

Always efficient and helpful. Jared is great to work with and always courteous. Will keep returning. More

by dawniking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience! It's wonderful to hear our team at Lithia Chrysler Jeep of Reno has earned your continued business.

October 27, 2024

Other than a weird kind of shuffle from one service desk to another (Regular to Express??), our service experience was phenomenal! The tech was very attentive to our needs and questions. We were out of ther More

by RONALDJWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts about the service at Lithia Chrysler Jeep of Reno. We're pleased to hear our team provided attentive service, and that the extended warranty brings peace of mind. Wishing you many happy miles ahead in your vehicle!

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