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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 08, 2024

They have always done an amazing job on our truck everything we have had a problem They are always very respectful and do there best to get you in and out as quick as they can I tell everyone to t More

by homerclarke320
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for recommending Lithia Chrysler Jeep of Reno. Your support means a ton to our team, and we're glad you trust us with your truck.

November 08, 2024

Very professional service advisor Work performed in agreed amount of time Courtesy service very provided was great More

by barrybunch2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owings
Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're glad our team provided professional and timely service. We wish you well-maintained drives ahead.

November 08, 2024

The service department was great. Ben Owens was wonderful, knowledgeable and explained what service needed to be done and why. I have complete trust in him. He is the best. More

by dodge2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our team in the service department at Lithia Chrysler Jeep of Reno. Thank you for sharing your feedback and trust in us.

November 08, 2024

Dana and Ben gave us no nonsense guidance on what our recent repairs, they kept us in the loop Ben is outstanding and Nick job pulled it all together! Your Service department is outstanding! I have rec More

by emaninreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear your positive feedback about our service crew at Lithia Chrysler Jeep of Reno. Thanks for recommending us; we value it greatly.

November 08, 2024

I absolutely love working with Tony! He is a pleasure and always professional. He’s a great listener too. More

by RUTHIE.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you enjoyed working with our team at Lithia Chrysler Jeep of Reno. It’s nice knowing they provided professional and attentive service.

November 08, 2024

Friendly fast service. Easy making appointment. Possible air problem but it was resolved in plenty of time to meet their timeline More

by janenorthington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team could provide efficient service and resolve the air problem promptly for you. Wishing you many safe journeys ahead!

November 07, 2024

Amazing dealership! Everyone is extremely friendly and helpful. Our car purchase was very smooth and fast. More

by jaudenried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're happy our team made the car purchase process smooth and efficient for you. Wishing you many great drives ahead.

November 06, 2024

My tires were changed and I got a buy 3 get 1 for $1 deal. They did an alignment which I was happy with - the $1 tire actually paid for the alignment - but I needed it. However, after driving for 2 days More

by smills5468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared - Service Dept.
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

We're so glad to hear that you’re satisfied with your tire changes and alignment services at Lithia Chrysler Jeep of Reno. Our team is appreciative of your kind words, and it's great to know they were helpful with both cars. Reach out anytime for assistance, whether it’s Jared or anyone else on the team who can help!

November 06, 2024

Ever one I talked to was very helpful and Fernando kept me informed of the progress of my Jeep More

by JWATERS1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear our team and Fernando were helpful. At Lithia Chrysler Jeep of Reno, we aim for efficient communication with all services. Take care!

November 06, 2024

The service department has always been nice to work with and they have their work cut out for them with a lot of customers to take care of. Thanks for fitting me in! More

by Brian Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Jerod?
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for the kind words about our team at Lithia Chrysler Jeep of Reno. We're glad to know you had a good experience.

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