Lithia Chrysler Jeep of Reno - Service Center

Robert called to update me midday. Answered or returned calls promptly. He advised me to contact my insurance co. When it was discovered the wiring harness for the fuel tank was damag Answered or returned calls promptly. He advised me to contact my insurance co. When it was discovered the wiring harness for the fuel tank was damaged by rodents. Thank you as i would not have thought to call them More

I felt that Michael Maxwell was pleasant and efficient. I was pleased that the dealership didn’t overcharge in the service department and I certainly will return. I was pleased that the dealership didn’t overcharge in the service department and I certainly will return. More

Good dealership, they take care of me every time I’m there Also, Ben at the service department is awesome there Also, Ben at the service department is awesome More

Always outstanding service. Communicative and helpful as.i navigate the services. Thank you Jared foe your guidance. Communicative and helpful as.i navigate the services. Thank you Jared foe your guidance. More

Easy drop off and super fast service. Everyone was very friendly. Was in and out in less than an hour. Everyone was very friendly. Was in and out in less than an hour. More

Was told that the oil change would take 45 minutes to an hour, took nearly 2 hours. Also dis not reset the oil life indicator. hour, took nearly 2 hours. Also dis not reset the oil life indicator. More

This dealership is exceptional everyone is great and they always do a great job with the vehicle always do a great job with the vehicle More

Tony has been servicing my vehicles for years. I have a Corvette, GMC truck and a new Hyundai Santa Fe. Regardless of make or model Tony takes great care of my vehicles. I would recommend Lithia J I have a Corvette, GMC truck and a new Hyundai Santa Fe. Regardless of make or model Tony takes great care of my vehicles. I would recommend Lithia Jeep and Tony to anyone needing help with a vehicle. Tony is personable, professional, funny and a great asset to the Service Dept. at Lithia Jeep. Plus, he is an old Marine who has lots of funny stories to tell you about his days in “the Old Corps.” More

Unfortunately for me, my new Jeep Grand Cherokee is a lemon. Two dealerships have tried many times to fix it but cannot. Chrysler/Jeep are apparently in such financial dire straits, they keep putting me lemon. Two dealerships have tried many times to fix it but cannot. Chrysler/Jeep are apparently in such financial dire straits, they keep putting me off rather than do the right thing and buy the car back. However, the Lithia Reno Chrysler Jeep dealer employees, namely Dana Silva, Robert Pearce, and salesman Dirk, are all true professionals who did their best to take care of me, despite the lemon I purchased. More

Very professional and friendly. Got the parts for my warranty service before hand so they had my truck done in limited time! Would recommend my service advisor Ben Owings hands down Got the parts for my warranty service before hand so they had my truck done in limited time! Would recommend my service advisor Ben Owings hands down. More