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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,258 Reviews

2,258 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 04, 2025

Ben is excellent to work with and is very responsive to my needs. Service was done on time as promised More

by JOE.VENI3431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Joe, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 03, 2025

Came in for an oil change and asked to have some warranty work done. Robert was professional and was able to get what I needed through. More

by JMKSACOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Robert here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

February 03, 2025

Quick and hassle free service. As I waited, I was advised of any/all updates that were found and such updates were taken care of. More

by MRANGEL89445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2025

What a great experience and actually look forward to my next service. Coffee machine is pretty good too. More

by DV_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for the positive feedback. We're glad you enjoyed your experience with us at Lithia Chrysler Jeep of Reno!

February 02, 2025

I wrote a review earlier but I guess I deleted so I'm not going to try harder this time More

by YOUVEBEENRECTIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for taking the time to leave a 5-star review. We appreciate it and wish you well.

February 01, 2025

Excellent service center with a nice waiting room and our vehicle was ready exactly on time. More

by TOMLORI4903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod
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Feb 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad that you enjoyed the visit to Lithia Chrysler Jeep of Reno.

February 01, 2025

Went in for an oil change and tire rotation for my Trackhawk. Service was great and it didn’t take that long. Thank you More

by kurtisal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. I'm pleased to hear you had a positive experience with your Trackhawk service.

January 31, 2025

Michael Maxwell is an asset to your institution. .. He is kind, compassionate, professional, a good communicator, and a good example of what a Jeep Dealership employee should be... I'm grateful for h More

by dmuraviov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maxwell
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Jan 31, 2025 -

Lithia Chrysler Jeep of Reno responded

We’re glad to know that our team has left a positive impression on you. It’s great to hear your vehicle is performing well. Thank you for sharing your experience with Lithia Chrysler Jeep of Reno!

January 31, 2025

So grateful for Tony he did amazing job I’m very appreciative for what he did for my car. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Jan 31, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team took good care of your car. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 30, 2025

Friendly staff, they were able to get me in after 2 years of waiting for a recall service. Appreciated their time and effort. More

by sopilote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando, Enrique & Pedro
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Jan 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about our team at Lithia Chrysler Jeep of Reno. We're glad we could assist with your recall service.

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