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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,254 Reviews

2,254 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 22, 2025

My experience was exceptionally well, very professional everything outstanding My experience was exceptionally well, and everybody very professional More

by DKSEWARD
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Apr 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

April 22, 2025

Very poor! Worst experience I've ever had with a dealership, will never recommend! Robert Pearce takes zero accountability and tries to bully you into accepting More

by NicholasHarris.689
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Apr 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Nicholas, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 21, 2025

Ben is awesome! 5 stars! Got me in same day, addressed the problem and communicated with me daily. I greatly appreciated the follow up call two weeks later to make s More

by ADRIANA.ROGERS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad our team could provide you with excellent service at Lithia Chrysler Jeep of Reno. Thank you for sharing your experience, and be well.

April 20, 2025

They were able to take me early and texted when car was finished. Jared was very nice More

by CHADM816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 20, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 19, 2025

Robert was great I have nothing else to say about that today or tomorrow Wow More

by Stlc1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Apr 19, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our team at Lithia Chrysler Jeep of Reno. Take care.

April 18, 2025

Mike is an awesome Service Advisor. Thank you so much for everything! Very knowledgeable and helpful!! More

by DARREN.MAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (?)
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Apr 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2025

Fernando handled everything flawlessly! The service tech did an outstanding job! I will not take my vehicle anywhere else. More

by MUSICANTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 17, 2025

Excellent customer service, I feel like Ben is working hard to get the job done right and finished quickly More

by dikn62
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 17, 2025

Work is completed in one visit. Everyone there is friendly and they always answer all my questions. More

by EVILNURSESHEILA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 16, 2025

This is the best dealership I have ever been at, they treated me like family. Ben is the best. The Ram dealership could have cared less. More

by davidbrugger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Apr 16, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear you felt like part of the family at Lithia Chrysler Jeep of Reno. Our team strives to provide top-notch experiences for all our customers. Thank you for choosing us over other options.

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