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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,261 Reviews

2,261 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 08, 2023

Routine oil change, tire rotation and diagnose an electrical issue in my driver's door Had an 8 am appt but my car didn't go back until 0940. I wait, cuz its my only car and so I didn't leave until a More

by goofysas
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 09, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and do apologize for the long wait. We look forward to working with you again.

December 08, 2023

Ben always provides great service and makes sure the job is done right. Quality service More

by JULIANADEMAREST
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition of the work ethic at Lithia Chrysler Jeep of Reno. It is good to know Ben's service meets your expectations. We aim for quality in every job we do, thank you for noticing.

December 08, 2023

Ben and the service team have done an excellent job of working to identify and correct the intermittent problem I have been experiencing with my 2021 Rubicon 392 More

by johnfryhoff
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Ben and the Lithia Chrysler Jeep of Reno service team were able to assist you effectively with your 2021 Rubicon 392. We truly value your feedback. Thank you for choosing us.

December 08, 2023

Professional and courteous. The dealership was quick with my appointment and were able to get me in early. More

by DESRTUCTO
Recommend Dealer
Yes
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Happy to hear that your appointment at Lithia Chrysler Jeep of Reno was timely and our team treated you professionally. Your feedback is appreciated.

December 08, 2023

Charles os the best. Honest and super knowledgeable. Remembered my name and helped me understand the issue More

by 1zoem
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. Charles is indeed very helpful and knowledgeable. Thank you for choosing Lithia Chrysler Jeep of Reno for understanding your issue better.

December 08, 2023

I appreciate the opportunity to share my experience with Jared and your professionals in the service department . Very timely and efficient More

by paulspotten667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Great to hear that you had a positive experience with our service department at Lithia Chrysler Jeep of Reno. We pride ourselves on being timely and efficient. Thank you for the 4-star rating!

December 08, 2023

Colby & Juan were amazing. I couldn't get better service anywhere. Love them. They're awesome More

by DAWNAS
Recommend Dealer
Yes
Employees Worked With
Dana Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Silva
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback on Colby and Juan's service at Lithia Chrysler Jeep of Reno. Glad to hear you've had a good experience, thank you for choosing us.

December 08, 2023

Had first service done along with 2 recalls taken care of! Passengers screen will be fixed at another time when parts are available. More

by Canyon1
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your support. We're glad we could help with the recalls and service. When those parts come in, Lithia Chrysler Jeep of Reno will be more than prepared to handle it for you.

December 07, 2023

Got in and out easily. Diagnosed and addressed my issue quickly. Very helpful and kept me informed of the process More

by MEYERDAVIDK
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition for our speedy and communicative service at Lithia Chrysler Jeep of Reno. We aim to keep this level of efficiency and transparency for all customers. Thank you.

December 07, 2023

He was very helpful and went above and beyond to provide a very well experience. He also helped me understand what was wrong and how they could fix it as well as did the recalls which we didn't know were ou More

by lostinhawaii
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your detailed feedback. It pleases us to know that you had a thorough experience at Lithia Chrysler Jeep of Reno, and we're glad the recalls on your vehicle were addressed timely.

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