Lithia Chrysler Jeep of Reno - Service Center

I started off working with Charles because Jared was busy with several other clients at once. Both were extremely friendly and professional. Service was great, and I have no complaints whatsoever. with several other clients at once. Both were extremely friendly and professional. Service was great, and I have no complaints whatsoever. More

Check-in was quick and easy. I was early and that did not create any issues. Pickup was fast and staff were helpful and friendly. I was early and that did not create any issues. Pickup was fast and staff were helpful and friendly. More

Totally reliable. Charley Sebastian is a person of great integrity. See him for service every time. Charley Sebastian is a person of great integrity. See him for service every time. More

Fast, efficient, and addressed all questions and concerns. Fast, efficient, and addressed all questions and concerns. We had a screw in our tire that the technician found they explained our opinions concerns. Fast, efficient, and addressed all questions and concerns. We had a screw in our tire that the technician found they explained our opinions and took care of it with in a pleasant and efficient manner while getting an oil change. Thank you More

I had my appointment time wrong. My fault. I was taken early which I appreciated ??, however the gentleman seemed annoyed and when I asked about a coupon and he made a comment about My fault. I was taken early which I appreciated ??, however the gentleman seemed annoyed and when I asked about a coupon and he made a comment about it being over $300 since it was diesel, probably nothing more than $20 he could do. I produced an online $50 off coupon. I paid cash ($58,000) for my Jeep but he gave me the impression like I was someone who couldn't pay $300 for a diesel oil change. That stuck with me. More

Friendly, timely appointments Listens to my concerns regarding my vehicle Vehicle issues are resolved in a timely manner regarding my vehicle Vehicle issues are resolved in a timely manner More

Problem still not fixed but Tony tried How can I get the issue resolved Word issue resolved Word More

Lithia has always taken good care of me and my issues with my 4xe. Charles is awesome with my 4xe. Charles is awesome More

It was good no complaints. Charles was friendly and helpful. It was a nice experience. Charles was friendly and helpful. It was a nice experience. More

Quick, professional and friendly I would recommend shopping for a jeep at this location anytime shopping for a jeep at this location anytime More