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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,266 Reviews

2,266 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 11, 2024

Very professional, thorough and easy to work with Fernando is an asset to Lithia. Great customer service More

by KSCANLON5712
Recommend Dealer
Yes
Employees Worked With
Fernando
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January 11, 2024

Always a pleasure. Clean, friendly, professional. I have always been pleased with the dealership and the staff makes visits ?? More

by tlaferriere
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2024

Always good Always good, easy to talk to and has a nice waiting area Coffee area and choices very good More

by KATHILEO
Recommend Dealer
Yes
Employees Worked With
Had oil changed, don't know who did it.
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2024

Knowledgeable. Thorough. Caring. Enthusiastic. They are knowledgeable and thorough in the counter and through servicing my vehicle. They are genuine in the customer More

by MUSICANTB
Recommend Dealer
Yes
Employees Worked With
Bob
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 11, 2024

Great people The dealership is a building, it's who you put in it that makes it great! Great people More

by MARTINISPORTS
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 11, 2024

Great service. Happy to work with Fernando and not the crook Tony. Fernando is a much more pleasant person to deal with than Tony More

by SPARTANCRATING1
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We strive to make sure that all of our customers leave happy here at Lithia Chrysler Jeep of Reno.

January 11, 2024

They are super friendly and easy to work with Everyone at Lithia Jeep is super friendly and easy to work with and keep you updated on what is going on. More

by adkison2018
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 11, 2024

They forgot to completely put the hood down on my jeep. And everyone i greeted was rude More

by JMCARDONA92
Recommend Dealer
No
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 11, 2024

Tony was extremely helpful and kept me informed throughout my experience. I'd recommend him and Lithia. More

by scottkayhooper
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again!

January 11, 2024

We were treated fantastically! Very professional. Great service, loaner car was good. EXcellent service for sure. More

by Kellybarr2002
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Report | Print
Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Kelly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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