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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,266 Reviews

2,266 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 11, 2024

They did what i needed with no hitches or problems. I was satisfied with my experience. More

by bvarischetti
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

January 11, 2024

This dealership does a great job servicing my vehicle, they are always professional, courteous and respectful of my time. More

by susiequk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Susie, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 11, 2024

Very nice helpful and thoughtful I would recommend seeing the parts and service desk very great group of professionals More

by Tangolady14
Recommend Dealer
Yes
Employees Worked With
Ethan in parts and Jares in service
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

January 11, 2024

Very good Very good excellent very happy very nice experience at the dealership Very pleased More

by JCHAVEZ1241
Recommend Dealer
Yes
Employees Worked With
Ruben camarena
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2024

Tony's the best! He always goes above and beyond to help me. I appreciate him! He deserves a raise! More

by hcurtis
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
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Jan 11, 2024 -

hcurtis responded

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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tony delivered such a great experience!

January 11, 2024

My person was very efficient and kind. Appointment was done very quickly Jeep has been great thus far. I have been taken care of very well More

by schwabadam
Recommend Dealer
Yes
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 11, 2024

Fast and professional So far it's been all positive would recommend to others And they follow up after service More

by glennthervguy
Recommend Dealer
Yes
Employees Worked With
Jared
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2024

Very unfriendly and terse Jared was not very friendly. I got terse responses when I asked questions and a rude response to my simple question about windshield wiper fluid. More

by mstudley10
Recommend Dealer
No
Employees Worked With
Jared
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 11, 2024

Friendly and quick Clean, efficient, friendly and knowledgeable of needs and history of car Chrysler! More

by MRCS236
Recommend Dealer
Yes
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 11, 2024

I love this dealership. You guys always take care of us and do a great job More

by gloriaking789
Recommend Dealer
Yes
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Gloria, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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