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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,264 Reviews

2,264 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 12, 2024

Courteous, efficient, and complete I'm happy with the work that was done on my vehicle. I am unhappy with the harassment I am experiencing with your quality control methods. More

by RKINDRED4005
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department. Please don't hesitate to reach out to us to discuss any questions or concerns. We always appreciate the opportunity to learn how we can improve our customer service!

January 12, 2024

Helpful and explains what was going on with my car Describing to me what they were doing to my car and not doing extra things on my car More

by Paytonwinchell
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

It was a quick and easy process in and out in about an hour Thanks More

by KAA1318
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

January 12, 2024

Wonderful customer service nice people And work in the vehicle perfectly done! My favorite dealership More

by hajnidozsa
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 12, 2024

Timely appointment made and excellent service Friendly experience and felt cared for and important Amazing More

by ccpinkham
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear Charles provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

I was greeted cordially, vehicle was taken to shop promptly and the wait was less the I was told More

by SEITZINGER.RICHARD
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team, Richard. We're glad to hear we delivered such a great experience!

Jan 12, 2024 -

SEITZINGER.RICHARD responded

Great

January 12, 2024

I arrived early and checked in for my service. Jared explained everything that would be done and the estimated time for the service. The service was completed earlier than expected and we were on More

by SMITHCY50
Recommend Dealer
Yes
Employees Worked With
Jared - express lube
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

Fernando was very attentive, and professional! I felt he went the extra mile, and I appreciated that! More

by DTIGHT
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

January 12, 2024

Happy with my new tires Happy with the service and help I got for choosing my new tires More

by OLIVIA_ESTORGA
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Olivia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2024

This service was not like the previous several times I've taken it in for service. In the past fluids were checked, tire pressure etc. Changed my oil only More

by LADYEYEFUL
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear you didn't have the best experience this time and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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