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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,974 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,974 reviews

June 19, 2024

Always a quick and easy process. We really appreciate the technicians and service department at Lithia. More

by kristy_drain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback about our technicians and service department at Lithia Chrysler Jeep of Reno. We are glad to hear your process was quick and easy. We look forward to continuing to serve you.

June 19, 2024

I purchased the extended warranty when I bought my Jeep. I called my sales rep to set up my service appointment and he took care of the leg work of setting my appointment which I really appreciated and my t More

by ONLYJOANRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the extended warranty and service appointment at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our efficient scheduling process and quick service turnaround times. We look forward to continuing to assist with your vehicle needs.

June 19, 2024

They are very helpful, especially aservice. Manager Ben Healy helps us out and answers questions easily.So we understand and he gets us in right away More

by luvetwofish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owens
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the help you received from our team at Lithia Chrysler Jeep of Reno. It's great to hear that your questions were addressed effectively and promptly.

June 19, 2024

Prompt. Through. Efficient. I Trust my vehicles will be serviced efficiently at Lithia Reno and trust my service advisor, Bob Pearce to recommend what is nee More

by Laurievg1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jun 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the efficient service at Lithia Chrysler Jeep of Reno. Trust is crucial, and it's great to know our team has earned yours with honest recommendations. We appreciate your continued confidence in us.

June 19, 2024

The person that checked me in was exceptionally helpful. He was very friendly and caring about my issues. More

by DAVISP775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thankful to hear that our team provided a helpful and friendly experience at Lithia Chrysler Jeep of Reno. Your feedback is very important to us, helping ensure quality service. We appreciate you choosing us for your automotive needs.

June 18, 2024

Robert is great to work with and always treats us well and we always feel we got a pretty good deal More

by markamyphill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Lithia Chrysler Jeep of Reno. We will pass along your kind words to Robert!

June 18, 2024

Excellent customer service and very helpful in explaining all your options and financial issues. I highly recommend David Dutcher (Sales Consultant) and their entire finance department. More

by ROARVIZU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 18, 2024

I appreciate all the effort that everyone went thru to make it possible to get this beautiful car, plus a decent number for my trade in. Thank you More

by NONE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : junior... there were a couple others I do not know their names
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy your new vehicle!

June 18, 2024

Thanks for fixing my tire and patching it correctly so I do not have to come back again. More

by shelley.sedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out, Shelley. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

June 18, 2024

The service was quick, easy and explained in a clear manner. I was very satisfied. More

by bgosney9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

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