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Lithia Chrysler Jeep of Reno
Reno, NV
2,666 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,666 reviews
November 21, 2024
Unfortunately for me, my new Jeep Grand Cherokee is a lemon. Two dealerships have tried many times to fix it but cannot. Chrysler/Jeep are apparently in such financial dire straits, they keep putting me lemon. Two dealerships have tried many times to fix it but cannot. Chrysler/Jeep are apparently in such financial dire straits, they keep putting me off rather than do the right thing and buy the car back. However, the Lithia Reno Chrysler Jeep dealer employees, namely Dana Silva, Robert Pearce, and salesman Dirk, are all true professionals who did their best to take care of me, despite the lemon I purchased. More
by sdmauser
Verified Customer
November 21, 2024
This dealership is exceptional everyone is great and they always do a great job with the vehicle always do a great job with the vehicle More
by TCAULT
November 21, 2024
Tony has been servicing my vehicles for years. I have a Corvette, GMC truck and a new Hyundai Santa Fe. Regardless of make or model Tony takes great care of my vehicles. I would recommend Lithia J I have a Corvette, GMC truck and a new Hyundai Santa Fe. Regardless of make or model Tony takes great care of my vehicles. I would recommend Lithia Jeep and Tony to anyone needing help with a vehicle. Tony is personable, professional, funny and a great asset to the Service Dept. at Lithia Jeep. Plus, he is an old Marine who has lots of funny stories to tell you about his days in “the Old Corps.” More
by dunham1@sbcglobal.net
November 20, 2024
They responded almost immediately after I inquired. They provided accurate information and were low pressure. I got a great deal and excellent service. It was easily the best car buying experience I ha They provided accurate information and were low pressure. I got a great deal and excellent service. It was easily the best car buying experience I have ever had. More
by CRAIG89
Employees Worked With
Junior
November 20, 2024
Courteous service team that checked me in and kept me updated with the progress on my car. Comfortable lobby with hot/cold beverage drinks and TV for viewing. Very pleasant! updated with the progress on my car. Comfortable lobby with hot/cold beverage drinks and TV for viewing. Very pleasant! More
by Marjorie Faust
Employees Worked With
Fernando Rivas *
November 20, 2024
I had a great experience at this dealership! I previously got a car from Kia and it was no where near as good of service as Jeep. I previously got a car from Kia and it was no where near as good of service as Jeep. More
by MAKENNALAFOND
November 19, 2024
After leaving my Jeep overnight for a complete 100,000 mile check I drove approximately 130 miles before having to be towed, and my “new” wipers just smear the windshield. mile check I drove approximately 130 miles before having to be towed, and my “new” wipers just smear the windshield. More
by ROSS6200
Employees Worked With
November 19, 2024
They were very nice. And Jared was very sweet and nice. 10 star rating. Thank you for your help with my truck. And Jared was very sweet and nice. 10 star rating. Thank you for your help with my truck. More
by ksiminoe622
November 19, 2024
The stop/start feature on my jeep stopped working while still under warranty. It seems to be a very finicky system, and was ultimately fixed after 3 visits over 5 months. Service Advisor Fernanado Rivas wa still under warranty. It seems to be a very finicky system, and was ultimately fixed after 3 visits over 5 months. Service Advisor Fernanado Rivas was helpful throughout the process and explained the work being done to resolve the issue. A new auxiliary battery was ultimately installed to resolve the issue. More
by KRKLein1
Employees Worked With
Fernando Rivas
