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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,974 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,974 reviews

August 22, 2024

Worked hard to answer questions parts manager was very helpful as was Robert black who helped with scheduling service for after market installation More

by DPJOHNSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Robert, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2024

Good service. Thank you to Jose who helped with the purchase of the car. Thanks More

by MEILE.POCHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jose and our team here at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

August 22, 2024

Excellent assistance from Ben. Major service due, plus a collision repair. He kept separate service and repair orders and followed through with the insurance company. More

by JRJNEVADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

August 22, 2024

Excellent service manager and technicians. Addressed a safety issue (tires) that I should have addressed. So we did! That is preventive maintenance as it should be! Thanks. 🙏 More

by BEARD-FE@nvbell. Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jared and our team, and we look forward to working with you again.

August 22, 2024

Fabulous service. Very professional, honest, friendly, lots of smiles and good service. And vehicle gets repaired quickly. More

by danpchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Dan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 22, 2024

Great as always. On time and excellent service. Lobby is clean and everyone is friendly. More

by BECKAELAINE
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

August 20, 2024

Jared is Amazing and always does the best and follows up with us consistently since we have 5 jeeps to take care off. Always knows me and my son and does the best job anyone can strive to do. More

by EDWIN.A.PICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Edwin, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Jared and our team appreciate your business and hope to see you again soon!

August 20, 2024

The staff is very friendly and professional. They always have the best deals and offers for their customers. More

by ARNALDOPEREZ9409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan (Jr)
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Aug 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Arnaldo, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2024

Always such a great experience with this team! They have great communication and always follow up! More

by kaurkiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
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Aug 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2024

Fernando provided great customer service, he explained what services were needed for our jeep and called us when it was ready to be picked up. More

by PAUL.ADCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Aug 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Paul, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

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