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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,666 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,666 reviews

November 24, 2024

Said I’d be there an hour and it was over 2 hours. Every time I get my car serviced there some random light comes on that was never on before and they tell me they don’t know how to fix it and I have More

by prosperity1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Express check in guys
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you have encountered and the warning light in your vehicle. If you would kindly provide your best contact details at a time that works best for you, it would be greatly appreciated. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 24, 2024

Tony is great! ! He services all my vehicles and there is never a glitch. Always done on time and as agreed. He goes the extra mile to make sure his customers are co More

by dunham1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team. We're pleased to hear about your satisfaction with their service at Lithia Chrysler Jeep of Reno. Safe travels in all your vehicles!

November 23, 2024

In and out after arriving for appointment. Mike explained the repair and cost if the extended warranty didn’t cover it. Repair was done in just a few days and pick up was a breeze. More

by hdkrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that your visit went smoothly at Lithia Chrysler Jeep of Reno. Our team is committed to providing efficient service and clear information, so we're glad you experienced just that. We appreciate your positive feedback!

November 23, 2024

Robert called to update me midday. Answered or returned calls promptly. He advised me to contact my insurance co. When it was discovered the wiring harness for the fuel tank was damag More

by judithscollon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. Happy to hear our team was able to assist you so well. Wishing you smooth travels ahead!

November 22, 2024

I felt that Michael Maxwell was pleasant and efficient. I was pleased that the dealership didn’t overcharge in the service department and I certainly will return. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Good to know our team provided efficient service at a fair price.

November 22, 2024

Good dealership, they take care of me every time I’m there Also, Ben at the service department is awesome More

by CARAAUDENRIED
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad our team at Lithia Chrysler Jeep of Reno could provide a great experience for you.

November 22, 2024

Always outstanding service. Communicative and helpful as.i navigate the services. Thank you Jared foe your guidance. More

by Lconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared McPherson
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Nov 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with us. We're happy our team provided helpful and communicative service at Lithia Chrysler Jeep of Reno.

November 22, 2024

Easy drop off and super fast service. Everyone was very friendly. Was in and out in less than an hour. More

by cameronlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind review. We are pleased to hear you had a great experience at Lithia Chrysler Jeep of Reno.

November 22, 2024

Was told that the oil change would take 45 minutes to an hour, took nearly 2 hours. Also dis not reset the oil life indicator. More

by kirstenannsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept Person behind desk was fine
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Thank you for taking the time to share your review. Your satisfaction means a lot to us and we would appreciate the chance to discuss your feedback regarding your oil life indicator, as well as the length of your experience with our Service Team for an oil change. Can you please email us with your preferred contact information? Best, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 21, 2024

Very professional and friendly. Got the parts for my warranty service before hand so they had my truck done in limited time! Would recommend my service advisor Ben Owings hands down More

by jbarry76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Nov 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. Ben and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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