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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,978 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,978 reviews

September 07, 2024

The experience was easy quick and all things went well my Jeep was fixed thanks More

by GRBARLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 07, 2024

We appreciated the customer service attitude of Robert Pierce, also the rest of the staff was quick to help when Bob was not available. All in all, we had a good experience from a helpful staff. More

by jontee0952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Lithia Chrysler Jeep of Reno.

September 07, 2024

The only thing I think you need to work on is getting the car done on time when you say it’s gonna be done between one and two that’s when it should be done not at four or five More

by WILT5267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback and your patience during your car service. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

I have always had good experiences with Lithia Jeep Reno. On our most recent service visit our Service Advisor, Bob, was a great help. He explained everything thoroughly and made it easy for me to understand More

by ddsaver0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 06, 2024

Great and friendly customer service. Team listened to what services I wanted and recommended what was needed. Very fast turnaround time. More

by Dana Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Dana, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

Easy to schedule, quick service, windshield wipers did not need to be ordered, knowledgeable, did not try to upsell me. More

by yorkiemom8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 06, 2024

Mike was very patient, and explained everything about what was done to my car. I liked his professionalism and great service. Very happy More

by alnsue
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maxwell
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Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words for Mike and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

September 06, 2024

Always a pleasure to do business here. ...highly recommend their services fir you vehicle always More

by HOLT_STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Steven, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 05, 2024

The purchase of our Jeep Grand Cherokee was a smooth process. We got what we wanted for our Audi A4 and got a fair price for the Jeep. More

by DMCLART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Chavez, Jose and Brian
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Sep 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and our team, and we look forward to working with you again.

September 05, 2024

Sean was great no pressure and followed up when a jeep I was looking for came in. More

by KMEGALENA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Sean was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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