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Lithia Chrysler Jeep of Reno
Reno, NV
2,973 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Verified Customer
October 12, 2024
Jeep Wave Program. No courtesy vehicle provided. Changed unnecessary settings in vehicle. Did not reset oil counter upon completion. Service staff was rude and unprofes No courtesy vehicle provided. Changed unnecessary settings in vehicle. Did not reset oil counter upon completion. Service staff was rude and unprofessional. Did not respect appointment and was told it was first come first serve. More
by brandi.thelen
Employees Worked With
October 12, 2024
Everything was completely average and what you’d expect from a car service appointment. The timing for both the actual car servicing and the shuttle were longer than communicated, and there was no sense of from a car service appointment. The timing for both the actual car servicing and the shuttle were longer than communicated, and there was no sense of urgency to get back on track. I got a text saying my shuttle had arrived, then a minute later I got a call saying he was just leaving the dealership. There was trash in the shuttle car. The passenger seat in my car was laid completely flat when I got the car back. The only aspect of the appointment that I would rate as good service was that Tony came back to my car with me to make sure the issue was fixed. If you’re asking to be rated for 5 star/above and beyond service then you should probably try to provide great service instead of average. More
by SGFEIGLEY
Employees Worked With
October 12, 2024
I was able to get an appointment to bring my truck in for service within a couple days of making a phone call service within a couple days of making a phone call More
by kryer
Employees Worked With
October 12, 2024
Good service, always giving options for the customer on issues in the vehicle, I recommend it. issues in the vehicle, I recommend it. More
by LORENA
Employees Worked With
October 12, 2024
This is the preferred jeep dealer in Northern Nevada. Second purchase, both times the process was seamless. Hats off to the head of finance, made the whole process smooth as glass. Would recommend to any Second purchase, both times the process was seamless. Hats off to the head of finance, made the whole process smooth as glass. Would recommend to anyone. Recently had first service, same as the purchase, seamless. Oh and can’t forget the sale person, who was great as well. More
by PERKINSROD54
October 12, 2024
Jerrod did a great job of ordering the tires I wanted, scheduling the appointment, and getting all the work done for me I needed. And it was done before lunch. scheduling the appointment, and getting all the work done for me I needed. And it was done before lunch. More
by Calif2211
Employees Worked With
Jerrod
