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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,337 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,337 reviews

May 02, 2024

Tony is the best. Great customer service always explains in great detail the services and other processes that are taking place with my vehicle. Always upfront and hon More

by KBACKLUND9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. Transparency on vehicle services and estimation is a priority, as well as our team's commitment to customer service at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback.

May 02, 2024

Jared Phearson is the best service rep…he is always courteous, helpful anticipates everything to make the visit easy More

by kksabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our team at Lithia Chrysler Jeep of Reno. We're glad to hear your visits have been smooth and helpful. Thanks!

May 02, 2024

Great service good helpful people always willing to help out with any questions asked very professional More

by delriofrancisco28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about Lithia Chrysler Jeep of Reno. We are glad our team could assist you with all your questions in a professional manner. Thank you for choosing us.

May 02, 2024

Everyone at this dealership is so helpful and kind, plus I love their coffee machine! More

by ogormancheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. It's great to hear our team and the convenient amenities, like our coffee machine, enhance your visit. Thank you!

May 02, 2024

The people are always helpful kind and are ready to answer any questions I may have. I always feel comfortable going to have .y car serviced More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our team's helpfulness at Lithia Chrysler Jeep of Reno. Your comfort during car service is important to us. Thank you!

May 02, 2024

They took care of what I needed and found something that I didn’t know about so they fix that too. Very happy. More

by KITTYGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that you had a positive experience at Lithia Chrysler Jeep of Reno. Our team works hard to ensure your vehicle meets all expectations. Thank you for your review.

May 02, 2024

My car was taken on a test drive with no coolant, and they were aware that it had no coolant due to the fact that it was taken to the dealership with a broken coolant line More

by KEYFAMILY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience regarding the condition of your vehicle and the test drive. Please reach out to us at your earliest convenience so we can discuss this. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 02, 2024

Robert and Dirk are a pleasure to work with. Extremely professional, very accommodating. They acquiesced to ever request. Both Dirk and Robert were very helpful during the paperwork process and More

by ALLSTUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate hearing how our team at Lithia Chrysler Jeep of Reno supported your experience, ensuring a smooth process. Feedback like yours underscores our commitment to professionalism and accommodation during each interaction. Thank you for choosing us.

May 02, 2024

The service department has worked with me and positive manner every time I’ve been in there. More

by jpconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're pleased to hear of your continuous positive experiences with the service department at Lithia Chrysler Jeep of Reno. We value our customers and their time, and always aim to provide high-quality service.

May 01, 2024

They’re doing very good and they’re conscientious about time and about labor cost too! They assessed the problem and fixed it promptly. More

by J.HARRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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