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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,973 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,973 reviews

October 22, 2024

Sold me a bad working jeep. However Tony has been great in getting some of issues fixed. Will NEVER recommend dealership. More

by JO2JOCC
Recommend Dealer
No
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. While we're disappointed that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Thank you for your time.

October 22, 2024

pleasent staff who knows their product. Sunday skeleton staff took all the time we needed and answered all out questions. Roman Gomez went above and beyond in helping our sections. More

by DD1545ANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman, Gomez Sales Consultant
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roman and our team, and we look forward to working with you again.

October 22, 2024

Service department employees are always kind and very helpful. I arrived for my appointment and they got me right in. I appreciated that for a routine oil, change tire rotation they checked my filters as More

by KARENLANE95971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernado
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Karen: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 22, 2024

Service was on-time, correct and completed in a timely manner. They even washed it for me. Which, by the way, is not always the case, much appreciated when they have the staff. More

by SPREHNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

October 22, 2024

Nice friendly clean new. Great experience with the team in reno, lithia is a great company as well More

by No thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owings
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2024

Tony and dealership did a great job. My Jeep was serviced on time and with good customer service. More

by ROBTHAYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your positive words. We're glad you found the service timely and satisfactory.

October 21, 2024

Customer service was great. Robert was very helpful. He gave you a quote and that was the price. More

by BobbySandeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business, Bobby, and hope to see you again soon!

October 20, 2024

All went good think tire rotations should be free, and cost of cabin filter lowered as they already have it out snd have to put dirty filter back for free so this should be a low cost filter price only More

by sdullumads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback on the tire rotations and cabin filter pricing. If you have additional needs or comments, please reach out to us directly at Lithia Chrysler Jeep of Reno.

October 19, 2024

I go here for all my maintenance needs, I like the staff the service is great. More

by yazmin.ramales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for trusting Lithia Chrysler Jeep of Reno with your vehicle's maintenance. Glad to hear you like our team and their service.

October 19, 2024

Very pleasant people, yet brake job was done but with no emergency brake. Had to come back the following day to get emergency foot brake working. More

by Darik James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lithia Chrysler Jeep of Reno responded

We're grateful for your understanding and patience. At Lithia Chrysler Jeep of Reno, we're always working to improve our services. Please reach out if you need any further assistance.

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